8x8 Alternatives With Published Pricing

Short answer: If you want an 8x8-style cloud phone system but with prices you can see before talking to sales, look at Callata ($99 per month including five users, $20 per additional user), RingCentral ($30 per user monthly, $20 annual), Dialpad ($27 monthly, $15 annual), Zoom Phone ($18 monthly), Nextiva ($23 monthly, $15 annual) and Microsoft Teams Phone ($10 per user plus Teams). RingCentral is the closest like-for-like enterprise alternative; the others suit smaller teams.

Prices are from each vendor's pricing page, checked October 1, 2026, and exclude taxes and fees.

Why buyers look for 8x8 alternatives

8x8 is an established unified communications and contact center vendor; it says it was recognized in the 2026 Gartner Magic Quadrant for UCaaS. Its products cover contact center, unified communications, communications APIs and a Microsoft Teams integration. But 8x8 does not list plan prices. Its plans page invites you to "create a custom business communication plan" and request a quote. Nextiva's 2026 guide cites historical estimates of about $24 per user per month for X2 and $44 for X4 on annual billing.

Quote-based pricing works for enterprises that negotiate. Small businesses often prefer to see the price, sign up online and avoid a sales cycle. That is the main reason people search for 8x8 alternatives.

Alternatives at a glance

Provider	Published price	Pricing model	Self-serve sign-up	Best for
8x8 (baseline)	Quote only	Per user	No	Enterprise UCaaS and contact center
Callata	$99/mo incl. 5 users, +$20/extra user	Base plan + per user above 5	Yes	Small US teams
RingCentral RingEX	$30/user monthly, $20 annual	Per user	Yes	Like-for-like enterprise platform
Dialpad Connect	$27/user monthly, $15 annual	Per user	Yes	AI on every plan
Zoom Phone	$18/user monthly, $16 annual	Per user	Yes	Teams already on Zoom
Nextiva	$23/user monthly, $15 annual	Per user	Yes	Low annual pricing
Microsoft Teams Phone	$10/user + Teams license	Per user	Yes	Microsoft 365 companies

1. RingCentral: the closest match

RingCentral RingEX is the most direct published-price alternative to 8x8: a full UCaaS platform with calling, messaging, video, a large integration marketplace and a contact center product line. Core is $30 per user monthly or $20 annually; Advanced is $35 or $25. AI Assistant features and voicemail transcription are included.

Best for: mid-size companies that want enterprise depth with transparent entry pricing. See RingCentral pricing explained.

2. Dialpad: AI-first UCaaS

Dialpad Connect Standard is $27 per user monthly or $15 annually; Pro is $35 or $25 with a three-user minimum, and Enterprise is quoted. Standard includes calling, messaging, video and AI transcription and summaries. Dialpad also sells contact center and sales products separately.

Best for: teams that want AI on every call and can commit annually. See Dialpad pricing explained.

3. Zoom Phone

Zoom Phone's US and Canada Unlimited plan bundled with Workplace Basic costs $18 per user monthly or $16 annually, with recording and post-call summaries. Bundles with Workplace Pro and Business cost more.

Best for: organizations that already run meetings on Zoom. See Zoom Phone pricing explained.

4. Nextiva

Nextiva Core is $23 per user monthly or $15 on a 12-month term; Engage and Scale add customer experience features up to journey orchestration and AI.

Best for: small and mid-size businesses ready to commit annually for a low per-user price. See Nextiva pricing explained.

5. Microsoft Teams Phone

Teams Phone Standard is $10 per user per month on an annual subscription, plus a separate Teams license. With a US Calling Plan (3,000 domestic minutes), it is $17 per user; with pay-as-you-go calling, $13.

Best for: companies standardized on Microsoft 365 that want calling inside Teams. 8x8 also integrates with Teams, so this is a direct alternative for that use case. See Microsoft Teams Phone pricing explained.

6. Callata

Callata is a small-business phone system rather than a UCaaS platform. One plan, Callata Office, costs $99 per month for up to five users ($79.99 for the first month), plus $20 per month for each additional user. It includes up to three local numbers, unlimited inbound calling, a pooled allowance of 1,500 outbound US and Canada minutes per user per month (then $0.01 per minute), a shared texting inbox, call recording with AI summaries, voicemail transcription with urgency triage and business-hours routing. Optional AI agents answer and place calls at $0.25 per minute.

Best for: US teams of 3 to 30 that need calling and texting, not video or a contact center. See Callata vs 8x8.

What a 10-person team pays on published prices

Provider	Monthly billing	Annual billing (per month)
RingCentral Core	$300	$200
Dialpad Standard	$270	$150
Nextiva Core	$230	$150
Zoom Phone + Workplace Basic	$180	$160
Teams Phone with Calling Plan	Not offered monthly	$170 plus Teams licenses
Callata	$199	$199 (monthly plan)
8x8	Quote	Historical X2 estimate about $240

Callata's $199 is $99 for the first five users plus five extra users at $20 each. At this size Zoom Phone is cheaper on monthly billing, and Dialpad, Nextiva, Zoom and Teams Phone are cheaper on annual terms.

Is quote-based pricing a bad sign?

Not necessarily. Enterprise vendors quote because large customers buy bundles of seats, contact center licenses, international numbers and support tiers, and prices are negotiated. A quote can come in below list price for a large deal. For a small business, though, quote-based pricing has three costs: time spent in a sales process, difficulty comparing vendors on equal terms, and the risk of an annual contract signed before you have tested the product.

If you do request an 8x8 quote, ask for the per-user monthly price, the contract length, what is included (texting, recording, AI features, toll-free minutes), implementation or setup fees, and the renewal price. Then compare a 12-month total against the published alternatives above.

What you give up by leaving 8x8

8x8's strengths are a combined UCaaS and contact center platform, global reach, a communications API platform for developers, and a Microsoft Teams integration. RingCentral and Dialpad come closest to that breadth. Zoom Phone, Teams Phone and Nextiva cover most needs for small and mid-size companies. Callata deliberately covers less: calling, texting, recording, voicemail and AI agents for US teams.

Choosing

• You need a contact center, global numbers or enterprise admin: RingCentral, Dialpad or Nextiva, or stay with 8x8 and negotiate.
• You live in Microsoft 365: Teams Phone.
• You live in Zoom: Zoom Phone.
• You are a small US team that wants a published price and no sales call: Callata, though check the math for your headcount: at 10 users Zoom Phone ($180 monthly), and Dialpad, Nextiva, Zoom and Teams Phone on annual billing, cost less than Callata's $199.

Before you move off 8x8

• Check your contract term and renewal date.
• Inventory numbers by type: local, toll-free, international.
• Export recordings and reports you need.
• Plan porting in stages if you have many numbers.

Related: the best business phone service for small business and business phone systems without per-user pricing.

Try Callata

If your team wants a published price and a phone system you can set up the same day, Callata is $99 per month for up to five users, plus $20 per additional user, with recording and AI summaries included. Create your Callata account.