CallataGuidesBusiness phone system for tile and terrazzo contractors in Birmingham, AL
Tile and terrazzo contractors in the Birmingham, AL metro area: 25 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 25CBP 2023
- Employees
- 69mid-March 2023
- Per 100k residents
- 2.1U.S. 3.1
- Rank
- 83rd of 346areas by count
Tile and terrazzo contractors in Birmingham, AL by the numbers
There were 25 tile and terrazzo contractors in the Birmingham, AL metro area in 2023, according to Census County Business Patterns (NAICS 238340, Tile and Terrazzo Contractors). Together they reported 69 mid-March employees and $3,776,000 of payroll for the year. That ranks 83rd of the 346 metro and micropolitan areas where Census published a count for this industry.
With 1.2 million residents in the Census 2024 estimate, that is 2.1 tile and terrazzo contractors per 100,000 people, 33.3% below the national rate of 3.1. Establishments average 2.8 employees, 49.7% below the U.S. average of 5.5. Payroll per employee comes to $54,725, 2.7% below the national $56,238.
| Measure | Birmingham, AL | Alabama | United States |
|---|---|---|---|
| Establishments | 25 | 78 | 10,685 |
| Mid-March employees | 69 | 382 | 58,611 |
| Annual payroll | $3,776,000 | $21,907,000 | $3,296,169,000 |
| Employees per establishment | 2.8 | 4.9 | 5.5 |
| Payroll per employee | $54,725 | $57,348 | $56,238 |
| Establishments per 100,000 residents | 2.1 | 1.5 | 3.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big tile and terrazzo contractors in Birmingham, AL are
Of the tile and terrazzo contractors in Birmingham, AL that had employees in March 2023, 87.5% had fewer than five (the U.S. share is 71.6%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 21 | 87.5% | 71.6% |
| 5–9 employees | 3 | 12.5% | 13.9% |
| 10–19 employees | not published | — | 8.9% |
| 20–49 employees | not published | — | 4.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What tile and terrazzo contractors in Birmingham, AL use the phone for
Tile installers work on bathrooms and kitchens that are often part of larger remodels, so they take calls from homeowners and general contractors alike. Staying reachable on site keeps the schedule intact.
Typical inbound and outbound calls for tile and terrazzo contractors in Birmingham, AL:
- A general contractor calls to schedule tile work.
- A supplier calls about an order.
- A customer calls about a cracked tile.
When nobody can pick up
After-hours calls are typically not urgent.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for a 3-person tile and terrazzo contractor
The average tile and terrazzo contractor in Birmingham, AL has 2.8 employees, so a 3-person team is a reasonable benchmark. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Birmingham, AL
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 205 has the most, with 602 of 727 exchanges (83%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 205 | 602 | Central | 1947 | 659 |
| 659 | 121 | Central | 2019 | 205 |
| 334 | 4 | Central | 1995 | 483 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for tile and terrazzo contractors
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Birmingham, AL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many tile and terrazzo contractors are there in Birmingham, AL?
Census County Business Patterns counted 25 tile and terrazzo contractors in the Birmingham, AL metro area in 2023. They employed 69 people in mid-March.
What does a business phone system cost for a 3-person tile and terrazzo contractor?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a tile and terrazzo contractor in Birmingham, AL use?
Area code 205 has the most assigned exchanges among the area's named places, followed by 659 and 334. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a tile and terrazzo contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.