CallataGuidesBusiness phone system for tile and terrazzo contractors in Knoxville, TN
Tile and terrazzo contractors in the Knoxville, TN metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 16CBP 2023
- Employees
- 114mid-March 2023
- Per 100k residents
- 1.7U.S. 3.1
- Rank
- 114th of 346areas by count
The tile and terrazzo contractor market in Knoxville, TN
County Business Patterns counts 16 tile and terrazzo contractors (NAICS 238340, Tile and Terrazzo Contractors) in the Knoxville, TN metro area for 2023. They employed 114 people in mid-March and paid $6,297,000 in annual payroll. By establishment count the area is 114th out of 346 areas with published figures for tile and terrazzo contractors.
Measured against its 958,000 residents (2024 estimate), the area has 1.7 tile and terrazzo contractors per 100,000 people; the U.S. rate is 3.1, so Knoxville, TN is 46.8% below the national figure. The average establishment here has 7.1 employees, compared with 5.5 nationally. Payroll per employee comes to $55,237, in line with the national $56,238.
| Measure | Knoxville, TN | Tennessee | United States |
|---|---|---|---|
| Establishments | 16 | 113 | 10,685 |
| Mid-March employees | 114 | 679 | 58,611 |
| Annual payroll | $6,297,000 | $36,035,000 | $3,296,169,000 |
| Employees per establishment | 7.1 | 6.0 | 5.5 |
| Payroll per employee | $55,237 | $53,071 | $56,238 |
| Establishments per 100,000 residents | 1.7 | 1.6 | 3.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: tile and terrazzo contractors in Knoxville, TN
Of the tile and terrazzo contractors in Knoxville, TN that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 71.6%). 75.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 8 | 50.0% | 71.6% |
| 5–9 employees | 4 | 25.0% | 13.9% |
| 10–19 employees | 4 | 25.0% | 8.9% |
| 20–49 employees | not published | — | 4.4% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What tile and terrazzo contractors in Knoxville, TN use the phone for
Tile installers work on bathrooms and kitchens that are often part of larger remodels, so they take calls from homeowners and general contractors alike. Staying reachable on site keeps the schedule intact.
Calls a tile and terrazzo contractor in Knoxville, TN might handle in a typical week include:
- A general contractor calls to schedule tile work.
- The installer calls a customer about grout colors.
- A supplier calls about an order.
Texting customers
Installers text photos, schedules and material choices.
Texts sent from a local business number in Knoxville, TN have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for tile and terrazzo contractors in Knoxville, TN
The average tile and terrazzo contractor in Knoxville, TN has 7.1 employees, so a 7-person team is a reasonable benchmark. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a tile and terrazzo contractor in Knoxville, TN of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Knoxville, TN
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 865 has the most, with 409 of 436 exchanges (94%). A local number lets customers in Knoxville, TN call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 865 | 409 | Eastern | 1999 | none |
| 423 | 27 | Eastern and Central | 1995 | 729 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for tile and terrazzo contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Knoxville, TN is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many tile and terrazzo contractors are there in Knoxville, TN?
Census County Business Patterns counted 16 tile and terrazzo contractors in the Knoxville, TN metro area in 2023. They employed 114 people in mid-March.
What does a business phone system cost for a 7-person tile and terrazzo contractor?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a tile and terrazzo contractor in Knoxville, TN use?
Area code 865 has the most assigned exchanges among the area's named places, followed by 423. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a tile and terrazzo contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.