CallataGuidesBusiness phone system for glass and glazing contractors in Orlando, FL
Glass and glazing contractors in the Orlando-Kissimmee-Sanford, FL metro area: 73 establishments in 2023, the local area codes, and what phone service costs a 14-person team.
- Establishments
- 73CBP 2023
- Employees
- 1,018mid-March 2023
- Per 100k residents
- 2.5U.S. 2.0
- Rank
- 20th of 310areas by count
The glass and glazing contractor market in Orlando, FL
There were 73 glass and glazing contractors in the Orlando-Kissimmee-Sanford, FL metro area in 2023, according to Census County Business Patterns (NAICS 238150, Glass and Glazing Contractors). Together they reported 1,018 mid-March employees and $71.9 million of payroll for the year. That ranks 20th of the 310 metro and micropolitan areas where Census published a count for this industry.
With 2.9 million residents in the Census 2024 estimate, that is 2.5 glass and glazing contractors per 100,000 people, 21.6% above the national rate of 2.0. Establishments average 13.9 employees, 41.0% above the U.S. average of 9.9. Payroll per employee comes to $70,667, in line with the national $69,666.
| Measure | Orlando, FL | Florida | United States |
|---|---|---|---|
| Establishments | 73 | 733 | 6,945 |
| Mid-March employees | 1,018 (moderate noise) | 6,205 | 68,694 |
| Annual payroll | $71,939,000 (moderate noise) | $358,580,000 | $4,785,630,000 |
| Employees per establishment | 13.9 | 8.5 | 9.9 |
| Payroll per employee | $70,667 | $57,789 | $69,666 |
| Establishments per 100,000 residents | 2.5 | 3.1 | 2.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big glass and glazing contractors in Orlando, FL are
Of the glass and glazing contractors in Orlando, FL that had employees in March 2023, 53.6% had fewer than five (the U.S. share is 51.8%). 79.7% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 37 | 53.6% | 51.8% |
| 5–9 employees | 18 | 26.1% | 22.2% |
| 10–19 employees | 7 | 10.1% | 14.1% |
| 20–49 employees | 7 | 10.1% | 8.8% |
| 50 or more employees | 0 | 0.0% | 3.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What glass and glazing contractors in Orlando, FL use the phone for
Glass contractors handle storefront, window and shower-door work, and broken glass is often urgent for a business. Answering quickly can win emergency board-up and replacement jobs.
Typical inbound and outbound calls for glass and glazing contractors in Orlando, FL:
- The contractor calls a customer about a measurement appointment.
- A property manager calls about a cracked window.
- A homeowner calls about a shower enclosure.
Calls after closing time
Broken glass after hours can be urgent for businesses, so after-hours routing matters.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for a 14-person glass and glazing contractor
The average glass and glazing contractor in Orlando, FL has 13.9 employees, so a 14-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 14 users on RingCentral RingEX Core cost $420.00 a month and 14 on Ooma Office Pro cost $349.30. On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,692. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Orlando, FL
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 407 has the most, with 737 of 1,235 exchanges (60%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 407 | 737 | Eastern | 1988 | 321, 689 |
| 689 | 220 | Eastern | 2019 | 321, 407 |
| 321 | 140 | Eastern | 1999 | none |
| 352 | 138 | Eastern | 1995 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What glass and glazing contractors in Orlando, FL get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Orlando, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many glass and glazing contractors are there in Orlando, FL?
Census County Business Patterns counted 73 glass and glazing contractors in the Orlando-Kissimmee-Sanford, FL metro area in 2023. They employed 1,018 people in mid-March.
What does a business phone system cost for a 14-person glass and glazing contractor?
At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.
What area code should a glass and glazing contractor in Orlando, FL use?
Area code 407 has the most assigned exchanges among the area's named places, followed by 689 and 321. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a glass and glazing contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.