Business phone system for flooring contractors in Hawaii
59 flooring contractors operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 59CBP 2023
- Employees
- 383mid-March 2023
- Per 100k residents
- 4.1U.S. 5.3
- State rank
- 46th of 51by count
The flooring contractor industry in Hawaii
County Business Patterns counts 59 establishments in Hawaii classified as Flooring Contractors (NAICS 238330) for 2023. They employed 383 people in mid-March and reported $19.2 million in annual payroll. That is the 46th highest count among the 51 states and DC with published figures. Flooring contractors make up 0.18% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 4.1 flooring contractors, 22.9% below the national rate of 5.3. The average establishment has 6.5 employees against 4.7 nationally. Payroll per employee is $50,222, 17.2% below the U.S. figure of $60,668.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 59 | 17,989 |
| Mid-March employees | 383 | 84,998 |
| Annual payroll | $19,235,000 | $5,156,652,000 |
| Employees per establishment | 6.5 | 4.7 |
| Payroll per employee | $50,222 | $60,668 |
| Establishments per 100,000 residents | 4.1 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Hawaii's largest markets for flooring contractors
Census published flooring contractor counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 41 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 41 | 278 | 4.1 |
| Kahului, HI | 9 | 41 | 5.5 |
| Kapaa, HI | 5 | 41 | 6.8 |
| Hilo, HI | 4 | 23 | 1.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at flooring contractors in Hawaii
59.3% of Hawaii's flooring contractors with employees had fewer than five people in March 2023, compared with 76.8% nationally. 76.3% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 35 | 59.3% | 76.8% |
| 5–9 employees | 10 | 16.9% | 13.1% |
| 10–19 employees | 11 | 18.6% | 5.9% |
| 20–49 employees | 3 | 5.1% | 3.3% |
| 50 or more employees | 0 | 0.0% | 0.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a flooring contractor in Hawaii has to catch
Flooring contractors coordinate measurements, material orders and installation dates, so customers call often to check on schedules. Missed calls slow down jobs that depend on deliveries.
A few of the calls that come in to flooring contractors in Hawaii:
- A customer calls about a repair.
- A builder calls about installation timing.
- A homeowner calls to schedule a measurement.
Texting customers
Contractors text measurement appointments and install dates.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 6-person flooring contractor
Flooring contractors in Hawaii average 6.5 employees, so the comparison uses a 6-person team. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a flooring contractor in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a flooring contractor can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for flooring contractors in Hawaii
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many flooring contractors are in Hawaii?
59 in 2023, according to Census County Business Patterns. They employed 383 people in mid-March.
Which Hawaii metro area has the most flooring contractors?
Urban Honolulu, HI, with 41 establishments in 2023.
What does a phone system cost a 6-person flooring contractor?
$180.00 a month on RingCentral RingEX Core or $149.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.