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Business phone system for exam preparation and tutoring services

How exam preparation and tutoring services use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.

U.S. establishments
9,820CBP 2023
Employees
108,755mid-March 2023
Avg. team
11.1employees per establishment
Metro areas
270with published counts

Exam preparation and tutoring services in the United States

County Business Patterns counted 9,820 exam preparation and tutoring services in the U.S. in 2023 (NAICS 611691, Exam Preparation and Tutoring). They employed 108,755 people in mid-March and paid $3.0 billion in annual payroll. The average establishment has 11.1 employees. That is 2.9 establishments for every 100,000 residents.

California has the most (2,021), followed by Texas (880), New York (878), and Florida (713). Relative to population, District of Columbia leads with 6.1 per 100,000 residents, and North Dakota has the fewest at 0.5.

Exam preparation and tutoring services in the U.S., 2023
MeasureUnited States
Establishments9,820
Mid-March employees108,755
Annual payroll$3,014,523,000
Payroll per employee$27,718
Employees per establishment11.1

Source: Census County Business Patterns 2023.

Why the phone matters for exam preparation and tutoring services

Tutoring centers handle enrollment calls, scheduling and parent updates, with peaks before exams and school terms. Parents call several centers when looking for help.

Calls exam preparation and tutoring services commonly handle:

Texting and after-hours calls

Centers text session reminders.

Parents often call in the evening after work.

How big exam preparation and tutoring services are

46.9% of U.S. exam preparation and tutoring services with employees had fewer than five people in March 2023. 67.2% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

U.S. exam preparation and tutoring services by employment size, 2023
Employment sizeEstablishmentsShare
1–4 employees4,60746.9%
5–9 employees1,99520.3%
10–19 employees1,96520.0%
20–49 employees1,02510.4%
50 or more employees2262.3%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Exam preparation and tutoring services by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Exam preparation and tutoring services by state, 2023
StateEstablishmentsEmployeesPer 100k residents
California2,02125,4855.1
Texas8809,1762.8
New York8788,9024.4
Florida7135,6113.1
New Jersey4866,7505.1
Georgia3803,0433.4
Illinois3463,8602.7
Virginia2882,6923.3
North Carolina2675,1942.4
Massachusetts2504,1743.5
Pennsylvania2412,5851.8
Ohio2382,9132.0
Washington2382,5683.0
Colorado2171,9473.6
Maryland1922,0173.1
Michigan1651,5601.6
Arizona1421,1551.9
Tennessee1261,4401.7
Minnesota1231,5632.1
Wisconsin1071,3021.8
Indiana1041,0531.5
Connecticut1021,3112.8
Oregon1008812.3
Missouri901,0561.4
Alabama846171.6
Utah771,2382.2
Nevada758202.3
South Carolina755941.4
Louisiana748551.6
Oklahoma726061.8
Hawaii624434.3
Kentucky595181.3
Arkansas512781.7
District of Columbia434976.1
Kansas423561.4
Iowa394621.2
Mississippi393731.3
Delaware384043.6
New Mexico372771.7
Idaho353021.7
Nebraska313201.5
New Hampshire304232.1
Maine282202.0
Montana281192.5
Rhode Island231612.1
Vermont212093.2
Alaska171062.3
South Dakota171401.8
West Virginia14680.8
Wyoming11—1.9
North Dakota4600.5

Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.

Largest metro areas for exam preparation and tutoring services

Census published tutoring center counts for 270 metro and micropolitan areas. The 25 largest:

Top metro areas for exam preparation and tutoring services by establishments, 2023
AreaEstablishmentsEmployees
New York, NY-NJ1,17213,488
Los Angeles, CA85211,419
San Francisco, CA3834,986
Chicago, IL-IN3223,637
Atlanta, GA3172,472
Dallas, TX3134,002
Washington, DC-VA-MD-WV3082,794
Miami, FL3052,456
Houston, TX2772,347
San Jose, CA2073,000
Boston, MA-NH2033,697
Philadelphia, PA-NJ-DE-MD2002,239
Seattle, WA1852,045
San Diego, CA1541,443
Denver, CO1231,161
Tampa, FL122901
Austin, TX1201,347
Riverside, CA1171,099
Phoenix, AZ112914
Minneapolis, MN-WI1071,400
Baltimore, MD981,172
Detroit, MI92800
Charlotte, NC-SC90831
Sacramento, CA87989
Orlando, FL84663

Phone system pricing for an 11-person tutoring center

The average U.S. tutoring center has 11.1 employees, so the comparison uses an 11-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,332 less than RingCentral for a tutoring center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for an 11-person tutoring center
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$219.00$2,628.00
Quo (Starter)$19.00 per user$209.00$2,508.00
Nextiva (Core)$23.00 per user$253.00$3,036.00
Ooma (Office Pro)$24.95 per user$274.45$3,293.40
Dialpad (Standard)$27.00 per user$297.00$3,564.00
RingCentral (RingEX Core)$30.00 per user$330.00$3,960.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

How Callata works for exam preparation and tutoring services

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many exam preparation and tutoring services are in the U.S.?

9,820 in 2023, according to Census County Business Patterns (NAICS 611691).

What does a phone system cost an 11-person tutoring center?

$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 a month on Callata, where $99 covers the first 5 users.

Can exam preparation and tutoring services keep their existing number?

Yes. Porting an existing number to Callata is free.

Can an AI agent answer calls for a tutoring center?

Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.