Business phone system for exam preparation and tutoring services
How exam preparation and tutoring services use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 9,820CBP 2023
- Employees
- 108,755mid-March 2023
- Avg. team
- 11.1employees per establishment
- Metro areas
- 270with published counts
Exam preparation and tutoring services in the United States
County Business Patterns counted 9,820 exam preparation and tutoring services in the U.S. in 2023 (NAICS 611691, Exam Preparation and Tutoring). They employed 108,755 people in mid-March and paid $3.0 billion in annual payroll. The average establishment has 11.1 employees. That is 2.9 establishments for every 100,000 residents.
California has the most (2,021), followed by Texas (880), New York (878), and Florida (713). Relative to population, District of Columbia leads with 6.1 per 100,000 residents, and North Dakota has the fewest at 0.5.
| Measure | United States |
|---|---|
| Establishments | 9,820 |
| Mid-March employees | 108,755 |
| Annual payroll | $3,014,523,000 |
| Payroll per employee | $27,718 |
| Employees per establishment | 11.1 |
Source: Census County Business Patterns 2023.
Why the phone matters for exam preparation and tutoring services
Tutoring centers handle enrollment calls, scheduling and parent updates, with peaks before exams and school terms. Parents call several centers when looking for help.
Calls exam preparation and tutoring services commonly handle:
- A parent calls about SAT preparation.
- A student calls to reschedule a session.
- A parent calls about progress.
- The center calls a parent about a schedule change.
- A school counselor calls with a referral.
Texting and after-hours calls
Centers text session reminders.
Parents often call in the evening after work.
How big exam preparation and tutoring services are
46.9% of U.S. exam preparation and tutoring services with employees had fewer than five people in March 2023. 67.2% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 4,607 | 46.9% |
| 5–9 employees | 1,995 | 20.3% |
| 10–19 employees | 1,965 | 20.0% |
| 20–49 employees | 1,025 | 10.4% |
| 50 or more employees | 226 | 2.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Exam preparation and tutoring services by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 2,021 | 25,485 | 5.1 |
| Texas | 880 | 9,176 | 2.8 |
| New York | 878 | 8,902 | 4.4 |
| Florida | 713 | 5,611 | 3.1 |
| New Jersey | 486 | 6,750 | 5.1 |
| Georgia | 380 | 3,043 | 3.4 |
| Illinois | 346 | 3,860 | 2.7 |
| Virginia | 288 | 2,692 | 3.3 |
| North Carolina | 267 | 5,194 | 2.4 |
| Massachusetts | 250 | 4,174 | 3.5 |
| Pennsylvania | 241 | 2,585 | 1.8 |
| Ohio | 238 | 2,913 | 2.0 |
| Washington | 238 | 2,568 | 3.0 |
| Colorado | 217 | 1,947 | 3.6 |
| Maryland | 192 | 2,017 | 3.1 |
| Michigan | 165 | 1,560 | 1.6 |
| Arizona | 142 | 1,155 | 1.9 |
| Tennessee | 126 | 1,440 | 1.7 |
| Minnesota | 123 | 1,563 | 2.1 |
| Wisconsin | 107 | 1,302 | 1.8 |
| Indiana | 104 | 1,053 | 1.5 |
| Connecticut | 102 | 1,311 | 2.8 |
| Oregon | 100 | 881 | 2.3 |
| Missouri | 90 | 1,056 | 1.4 |
| Alabama | 84 | 617 | 1.6 |
| Utah | 77 | 1,238 | 2.2 |
| Nevada | 75 | 820 | 2.3 |
| South Carolina | 75 | 594 | 1.4 |
| Louisiana | 74 | 855 | 1.6 |
| Oklahoma | 72 | 606 | 1.8 |
| Hawaii | 62 | 443 | 4.3 |
| Kentucky | 59 | 518 | 1.3 |
| Arkansas | 51 | 278 | 1.7 |
| District of Columbia | 43 | 497 | 6.1 |
| Kansas | 42 | 356 | 1.4 |
| Iowa | 39 | 462 | 1.2 |
| Mississippi | 39 | 373 | 1.3 |
| Delaware | 38 | 404 | 3.6 |
| New Mexico | 37 | 277 | 1.7 |
| Idaho | 35 | 302 | 1.7 |
| Nebraska | 31 | 320 | 1.5 |
| New Hampshire | 30 | 423 | 2.1 |
| Maine | 28 | 220 | 2.0 |
| Montana | 28 | 119 | 2.5 |
| Rhode Island | 23 | 161 | 2.1 |
| Vermont | 21 | 209 | 3.2 |
| Alaska | 17 | 106 | 2.3 |
| South Dakota | 17 | 140 | 1.8 |
| West Virginia | 14 | 68 | 0.8 |
| Wyoming | 11 | — | 1.9 |
| North Dakota | 4 | 60 | 0.5 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for exam preparation and tutoring services
Census published tutoring center counts for 270 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 1,172 | 13,488 |
| Los Angeles, CA | 852 | 11,419 |
| San Francisco, CA | 383 | 4,986 |
| Chicago, IL-IN | 322 | 3,637 |
| Atlanta, GA | 317 | 2,472 |
| Dallas, TX | 313 | 4,002 |
| Washington, DC-VA-MD-WV | 308 | 2,794 |
| Miami, FL | 305 | 2,456 |
| Houston, TX | 277 | 2,347 |
| San Jose, CA | 207 | 3,000 |
| Boston, MA-NH | 203 | 3,697 |
| Philadelphia, PA-NJ-DE-MD | 200 | 2,239 |
| Seattle, WA | 185 | 2,045 |
| San Diego, CA | 154 | 1,443 |
| Denver, CO | 123 | 1,161 |
| Tampa, FL | 122 | 901 |
| Austin, TX | 120 | 1,347 |
| Riverside, CA | 117 | 1,099 |
| Phoenix, AZ | 112 | 914 |
| Minneapolis, MN-WI | 107 | 1,400 |
| Baltimore, MD | 98 | 1,172 |
| Detroit, MI | 92 | 800 |
| Charlotte, NC-SC | 90 | 831 |
| Sacramento, CA | 87 | 989 |
| Orlando, FL | 84 | 663 |
Phone system pricing for an 11-person tutoring center
The average U.S. tutoring center has 11.1 employees, so the comparison uses an 11-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a tutoring center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for exam preparation and tutoring services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exam preparation and tutoring services are in the U.S.?
9,820 in 2023, according to Census County Business Patterns (NAICS 611691).
What does a phone system cost an 11-person tutoring center?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 a month on Callata, where $99 covers the first 5 users.
Can exam preparation and tutoring services keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a tutoring center?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.