Business phone system for bowling centers
How bowling centers use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 3,154CBP 2023
- Employees
- 63,860mid-March 2023
- Avg. team
- 20.2employees per establishment
- Metro areas
- 227with published counts
Bowling centers in the United States
County Business Patterns counted 3,154 bowling centers in the U.S. in 2023 (NAICS 713950, Bowling Centers). They employed 63,860 people in mid-March and paid $1.4 billion in annual payroll. The average establishment has 20.2 employees. That is 0.9 establishments for every 100,000 residents.
New York has the most (210), followed by Wisconsin (204), Ohio (201), and Michigan (192). Relative to population, South Dakota leads with 3.5 per 100,000 residents, and Louisiana has the fewest at 0.3.
| Measure | United States |
|---|---|
| Establishments | 3,154 |
| Mid-March employees | 63,860 |
| Annual payroll | $1,413,190,000 |
| Payroll per employee | $22,130 |
| Employees per establishment | 20.2 |
Source: Census County Business Patterns 2023.
Why the phone matters for bowling centers
Bowling centers book parties, leagues and lanes by phone. Party inquiries need quick responses.
Calls bowling centers commonly handle:
- A parent calls to book a birthday party.
- A company calls about a team event.
- A bowler calls about league openings.
- The center calls a party host to confirm.
- A guest calls about lane availability.
Texting and after-hours calls
Centers text party confirmations.
Evening calls about parties are common.
How big bowling centers are
20.2% of U.S. bowling centers with employees had fewer than five people in March 2023. 35.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 636 | 20.2% |
| 5–9 employees | 468 | 14.8% |
| 10–19 employees | 801 | 25.4% |
| 20–49 employees | 1,028 | 32.6% |
| 50 or more employees | 220 | 7.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Bowling centers by state
Establishment counts for the 50 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| New York | 210 | 3,917 | 1.1 |
| Wisconsin | 204 | 3,091 | 3.4 |
| Ohio | 201 | 3,523 | 1.7 |
| Michigan | 192 | 3,698 | 1.9 |
| Illinois | 182 | 3,250 | 1.4 |
| California | 173 | 5,261 | 0.4 |
| Pennsylvania | 156 | 2,375 | 1.2 |
| Texas | 132 | 3,271 | 0.4 |
| Indiana | 113 | 2,059 | 1.6 |
| Minnesota | 100 | 2,167 | 1.7 |
| Florida | 98 | 2,629 | 0.4 |
| Missouri | 93 | 1,549 | 1.5 |
| Iowa | 81 | 991 | 2.5 |
| North Carolina | 73 | 1,758 | 0.7 |
| Massachusetts | 66 | 1,560 | 0.9 |
| Virginia | 62 | — | 0.7 |
| Georgia | 59 | 1,437 | 0.5 |
| New Jersey | 56 | 1,369 | 0.6 |
| Washington | 56 | 1,641 | 0.7 |
| Colorado | 52 | 1,172 | 0.9 |
| Nebraska | 51 | 699 | 2.5 |
| Maryland | 50 | 1,086 | 0.8 |
| Tennessee | 47 | 1,140 | 0.7 |
| Oklahoma | 42 | 678 | 1.0 |
| Oregon | 42 | 1,009 | 1.0 |
| Kansas | 41 | 722 | 1.4 |
| Kentucky | 41 | 715 | 0.9 |
| Arizona | 38 | 883 | 0.5 |
| Montana | 35 | 465 | 3.1 |
| South Dakota | 32 | 483 | 3.5 |
| Alabama | 31 | 702 | 0.6 |
| South Carolina | 30 | 821 | 0.5 |
| West Virginia | 30 | 388 | 1.7 |
| Utah | 28 | 647 | 0.8 |
| Connecticut | 27 | 608 | 0.7 |
| Arkansas | 26 | 572 | 0.8 |
| Idaho | 25 | 394 | 1.2 |
| Maine | 25 | 366 | 1.8 |
| Mississippi | 19 | 334 | 0.6 |
| New Mexico | 18 | 314 | 0.8 |
| North Dakota | 18 | 391 | 2.3 |
| Louisiana | 16 | 582 | 0.3 |
| New Hampshire | 16 | 167 | 1.1 |
| Rhode Island | 13 | 279 | 1.2 |
| Nevada | 12 | 170 | 0.4 |
| Wyoming | 11 | — | 1.9 |
| Vermont | 10 | 164 | 1.5 |
| Delaware | 9 | 268 | 0.9 |
| Alaska | 6 | 121 | 0.8 |
| Hawaii | 6 | 192 | 0.4 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for bowling centers
Census published bowling center counts for 227 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| Chicago, IL-IN | 103 | 2,136 |
| New York, NY-NJ | 97 | 2,751 |
| Detroit, MI | 72 | 1,445 |
| Los Angeles, CA | 54 | 1,806 |
| Minneapolis, MN-WI | 46 | 1,454 |
| St. Louis, MO-IL | 42 | 797 |
| Pittsburgh, PA | 41 | 617 |
| Philadelphia, PA-NJ-DE-MD | 40 | 988 |
| Cleveland, OH | 37 | 614 |
| Boston, MA-NH | 36 | 952 |
| Milwaukee, WI | 36 | 724 |
| Dallas, TX | 31 | 1,129 |
| Washington, DC-VA-MD-WV | 30 | — |
| Cincinnati, OH-KY-IN | 28 | 432 |
| Atlanta, GA | 27 | 916 |
| Phoenix, AZ | 26 | 723 |
| Riverside, CA | 25 | 701 |
| Baltimore, MD | 25 | 604 |
| Buffalo, NY | 25 | 369 |
| Grand Rapids, MI | 23 | 531 |
| Rochester, NY | 23 | 369 |
| Houston, TX | 22 | 689 |
| San Antonio, TX | 22 | 280 |
| Columbus, OH | 22 | 625 |
| Indianapolis, IN | 22 | 609 |
Callata vs. per-seat pricing for bowling centers in the U.S.
The average U.S. bowling center has 20.2 employees, so the comparison uses a 20-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 20 users on RingCentral RingEX Core cost $600.00 a month and 20 on Ooma Office Pro cost $499.00. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,412 less than RingCentral for a bowling center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for bowling centers
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many bowling centers are in the U.S.?
3,154 in 2023, according to Census County Business Patterns (NAICS 713950).
What does a phone system cost a 20-person bowling center?
$600.00 a month on RingCentral RingEX Core or $499.00 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $399.00 a month on Callata, where $99 covers the first 5 users.
Can bowling centers keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a bowling center?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.