CallataGuides

Business phone system for bowling centers

How bowling centers use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.

U.S. establishments
3,154CBP 2023
Employees
63,860mid-March 2023
Avg. team
20.2employees per establishment
Metro areas
227with published counts

Bowling centers in the United States

County Business Patterns counted 3,154 bowling centers in the U.S. in 2023 (NAICS 713950, Bowling Centers). They employed 63,860 people in mid-March and paid $1.4 billion in annual payroll. The average establishment has 20.2 employees. That is 0.9 establishments for every 100,000 residents.

New York has the most (210), followed by Wisconsin (204), Ohio (201), and Michigan (192). Relative to population, South Dakota leads with 3.5 per 100,000 residents, and Louisiana has the fewest at 0.3.

Bowling centers in the U.S., 2023
MeasureUnited States
Establishments3,154
Mid-March employees63,860
Annual payroll$1,413,190,000
Payroll per employee$22,130
Employees per establishment20.2

Source: Census County Business Patterns 2023.

Why the phone matters for bowling centers

Bowling centers book parties, leagues and lanes by phone. Party inquiries need quick responses.

Calls bowling centers commonly handle:

Texting and after-hours calls

Centers text party confirmations.

Evening calls about parties are common.

How big bowling centers are

20.2% of U.S. bowling centers with employees had fewer than five people in March 2023. 35.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

U.S. bowling centers by employment size, 2023
Employment sizeEstablishmentsShare
1–4 employees63620.2%
5–9 employees46814.8%
10–19 employees80125.4%
20–49 employees1,02832.6%
50 or more employees2207.0%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Bowling centers by state

Establishment counts for the 50 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Bowling centers by state, 2023
StateEstablishmentsEmployeesPer 100k residents
New York2103,9171.1
Wisconsin2043,0913.4
Ohio2013,5231.7
Michigan1923,6981.9
Illinois1823,2501.4
California1735,2610.4
Pennsylvania1562,3751.2
Texas1323,2710.4
Indiana1132,0591.6
Minnesota1002,1671.7
Florida982,6290.4
Missouri931,5491.5
Iowa819912.5
North Carolina731,7580.7
Massachusetts661,5600.9
Virginia62—0.7
Georgia591,4370.5
New Jersey561,3690.6
Washington561,6410.7
Colorado521,1720.9
Nebraska516992.5
Maryland501,0860.8
Tennessee471,1400.7
Oklahoma426781.0
Oregon421,0091.0
Kansas417221.4
Kentucky417150.9
Arizona388830.5
Montana354653.1
South Dakota324833.5
Alabama317020.6
South Carolina308210.5
West Virginia303881.7
Utah286470.8
Connecticut276080.7
Arkansas265720.8
Idaho253941.2
Maine253661.8
Mississippi193340.6
New Mexico183140.8
North Dakota183912.3
Louisiana165820.3
New Hampshire161671.1
Rhode Island132791.2
Nevada121700.4
Wyoming11—1.9
Vermont101641.5
Delaware92680.9
Alaska61210.8
Hawaii61920.4

Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.

Largest metro areas for bowling centers

Census published bowling center counts for 227 metro and micropolitan areas. The 25 largest:

Top metro areas for bowling centers by establishments, 2023
AreaEstablishmentsEmployees
Chicago, IL-IN1032,136
New York, NY-NJ972,751
Detroit, MI721,445
Los Angeles, CA541,806
Minneapolis, MN-WI461,454
St. Louis, MO-IL42797
Pittsburgh, PA41617
Philadelphia, PA-NJ-DE-MD40988
Cleveland, OH37614
Boston, MA-NH36952
Milwaukee, WI36724
Dallas, TX311,129
Washington, DC-VA-MD-WV30—
Cincinnati, OH-KY-IN28432
Atlanta, GA27916
Phoenix, AZ26723
Riverside, CA25701
Baltimore, MD25604
Buffalo, NY25369
Grand Rapids, MI23531
Rochester, NY23369
Houston, TX22689
San Antonio, TX22280
Columbus, OH22625
Indianapolis, IN22609

Callata vs. per-seat pricing for bowling centers in the U.S.

The average U.S. bowling center has 20.2 employees, so the comparison uses a 20-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 20 users on RingCentral RingEX Core cost $600.00 a month and 20 on Ooma Office Pro cost $499.00. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,412 less than RingCentral for a bowling center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 20-person bowling center
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$399.00$4,788.00
Quo (Starter)$19.00 per user$380.00$4,560.00
Nextiva (Core)$23.00 per user$460.00$5,520.00
Ooma (Office Pro)$24.95 per user$499.00$5,988.00
Dialpad (Standard)$27.00 per user$540.00$6,480.00
RingCentral (RingEX Core)$30.00 per user$600.00$7,200.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

How Callata works for bowling centers

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many bowling centers are in the U.S.?

3,154 in 2023, according to Census County Business Patterns (NAICS 713950).

What does a phone system cost a 20-person bowling center?

$600.00 a month on RingCentral RingEX Core or $499.00 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $399.00 a month on Callata, where $99 covers the first 5 users.

Can bowling centers keep their existing number?

Yes. Porting an existing number to Callata is free.

Can an AI agent answer calls for a bowling center?

Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.