Business phone system for child day care services
How child day care services use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 82,162CBP 2023
- Employees
- 1,045,052mid-March 2023
- Avg. team
- 12.7employees per establishment
- Metro areas
- 894with published counts
Child day care services in the United States
County Business Patterns counted 82,162 child day care services in the U.S. in 2023 (NAICS 624410, Child Day Care Services). They employed 1,045,052 people in mid-March and paid $31.0 billion in annual payroll. The average establishment has 12.7 employees. That is 24.2 establishments for every 100,000 residents.
California has the most (9,670), followed by New York (6,702), Texas (6,242), and Florida (4,651). Relative to population, Maine leads with 48.0 per 100,000 residents, and Nevada has the fewest at 12.2.
| Measure | United States |
|---|---|
| Establishments | 82,162 |
| Mid-March employees | 1,045,052 |
| Annual payroll | $31,032,974,000 |
| Payroll per employee | $29,695 |
| Employees per establishment | 12.7 |
Source: Census County Business Patterns 2023.
Why the phone matters for child day care services
Child care centers take calls from parents about enrollment, absences and pickups, and from prospective families looking for openings. Staff are with children, so calls must be quick or captured.
Calls child day care services commonly handle:
- A parent calls to ask about openings for an infant.
- A parent calls to report a child's absence.
- A parent calls about a late pickup.
- The center calls a parent about a sick child.
- A licensing agency calls about an inspection.
Texting and after-hours calls
Centers text closures, reminders and pickup notices.
Prospective parents often call in the evening.
How big child day care services are
36.3% of U.S. child day care services with employees had fewer than five people in March 2023. 55.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 29,830 | 36.3% |
| 5–9 employees | 15,333 | 18.7% |
| 10–19 employees | 19,719 | 24.0% |
| 20–49 employees | 15,464 | 18.8% |
| 50 or more employees | 1,816 | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Child day care services by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 9,670 | 89,288 | 24.5 |
| New York | 6,702 | 84,613 | 33.7 |
| Texas | 6,242 | 91,240 | 19.9 |
| Florida | 4,651 | 64,646 | 19.9 |
| Pennsylvania | 3,823 | 46,742 | 29.2 |
| Illinois | 3,138 | 42,273 | 24.7 |
| Ohio | 2,813 | 37,950 | 23.7 |
| North Carolina | 2,612 | 35,736 | 23.6 |
| New Jersey | 2,466 | 41,650 | 26.0 |
| Georgia | 2,449 | 40,515 | 21.9 |
| Washington | 2,386 | 22,898 | 30.0 |
| Massachusetts | 2,309 | 32,471 | 32.4 |
| Michigan | 2,090 | 24,365 | 20.6 |
| Virginia | 1,977 | 27,909 | 22.4 |
| Wisconsin | 1,588 | 19,025 | 26.6 |
| Oregon | 1,517 | 13,335 | 35.5 |
| Maryland | 1,505 | 20,056 | 24.0 |
| Minnesota | 1,473 | 20,373 | 25.4 |
| Missouri | 1,463 | 18,768 | 23.4 |
| Indiana | 1,435 | 15,909 | 20.7 |
| Tennessee | 1,242 | 16,838 | 17.2 |
| Colorado | 1,239 | 16,720 | 20.8 |
| Oklahoma | 1,055 | 12,353 | 25.8 |
| South Carolina | 1,042 | 13,611 | 19.0 |
| Louisiana | 1,040 | 13,400 | 22.6 |
| Alabama | 988 | 12,163 | 19.2 |
| Arizona | 965 | 13,790 | 12.7 |
| Connecticut | 948 | 16,532 | 25.8 |
| Kentucky | 925 | 12,432 | 20.2 |
| Iowa | 895 | 13,051 | 27.6 |
| Mississippi | 808 | 9,884 | 27.5 |
| Utah | 745 | 7,760 | 21.3 |
| Nebraska | 739 | 9,534 | 36.8 |
| Arkansas | 728 | 11,708 | 23.6 |
| Maine | 674 | 5,236 | 48.0 |
| Kansas | 583 | 8,230 | 19.6 |
| Idaho | 504 | 4,786 | 25.2 |
| Montana | 488 | 3,364 | 42.9 |
| New Mexico | 449 | 6,521 | 21.1 |
| New Hampshire | 447 | 5,465 | 31.7 |
| West Virginia | 407 | 5,031 | 23.0 |
| Nevada | 400 | 5,958 | 12.2 |
| North Dakota | 374 | 3,915 | 47.0 |
| Delaware | 349 | 4,928 | 33.2 |
| District of Columbia | 303 | 4,282 | 43.1 |
| South Dakota | 280 | 4,004 | 30.3 |
| Rhode Island | 279 | 4,032 | 25.1 |
| Vermont | 272 | 2,780 | 41.9 |
| Hawaii | 267 | 2,885 | 18.5 |
| Wyoming | 245 | 2,195 | 41.7 |
| Alaska | 173 | 1,902 | 23.4 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for child day care services
Census published child care center counts for 894 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 6,885 | 93,402 |
| Los Angeles, CA | 2,639 | 29,345 |
| Chicago, IL-IN | 2,588 | 33,695 |
| San Francisco, CA | 2,071 | 17,110 |
| Philadelphia, PA-NJ-DE-MD | 2,011 | 27,771 |
| Washington, DC-VA-MD-WV | 1,849 | 25,319 |
| Boston, MA-NH | 1,766 | 25,930 |
| Houston, TX | 1,580 | 26,485 |
| Dallas, TX | 1,577 | 24,856 |
| Miami, FL | 1,484 | 20,344 |
| Atlanta, GA | 1,471 | 26,565 |
| Seattle, WA | 1,434 | 13,692 |
| Minneapolis, MN-WI | 1,051 | 15,709 |
| Portland, OR-WA | 1,003 | 9,221 |
| Detroit, MI | 887 | 11,013 |
| San Diego, CA | 883 | 8,611 |
| San Jose, CA | 821 | 5,879 |
| Pittsburgh, PA | 717 | 8,390 |
| Columbus, OH | 700 | 10,037 |
| Tampa, FL | 699 | 10,191 |
| Baltimore, MD | 680 | 9,697 |
| Phoenix, AZ | 664 | 10,381 |
| St. Louis, MO-IL | 660 | 9,869 |
| Milwaukee, WI | 659 | 6,265 |
| Charlotte, NC-SC | 633 | 9,210 |
Callata vs. per-seat pricing for child day care services in the U.S.
The average U.S. child care center has 12.7 employees, so the comparison uses a 13-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a child care center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for child day care services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many child day care services are in the U.S.?
82,162 in 2023, according to Census County Business Patterns (NAICS 624410).
What does a phone system cost a 13-person child care center?
$390.00 a month on RingCentral RingEX Core or $324.35 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $259.00 a month on Callata, where $99 covers the first 5 users.
Can child day care services keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a child care center?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.