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Business phone system for child day care services

How child day care services use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.

U.S. establishments
82,162CBP 2023
Employees
1,045,052mid-March 2023
Avg. team
12.7employees per establishment
Metro areas
894with published counts

Child day care services in the United States

County Business Patterns counted 82,162 child day care services in the U.S. in 2023 (NAICS 624410, Child Day Care Services). They employed 1,045,052 people in mid-March and paid $31.0 billion in annual payroll. The average establishment has 12.7 employees. That is 24.2 establishments for every 100,000 residents.

California has the most (9,670), followed by New York (6,702), Texas (6,242), and Florida (4,651). Relative to population, Maine leads with 48.0 per 100,000 residents, and Nevada has the fewest at 12.2.

Child day care services in the U.S., 2023
MeasureUnited States
Establishments82,162
Mid-March employees1,045,052
Annual payroll$31,032,974,000
Payroll per employee$29,695
Employees per establishment12.7

Source: Census County Business Patterns 2023.

Why the phone matters for child day care services

Child care centers take calls from parents about enrollment, absences and pickups, and from prospective families looking for openings. Staff are with children, so calls must be quick or captured.

Calls child day care services commonly handle:

Texting and after-hours calls

Centers text closures, reminders and pickup notices.

Prospective parents often call in the evening.

How big child day care services are

36.3% of U.S. child day care services with employees had fewer than five people in March 2023. 55.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

U.S. child day care services by employment size, 2023
Employment sizeEstablishmentsShare
1–4 employees29,83036.3%
5–9 employees15,33318.7%
10–19 employees19,71924.0%
20–49 employees15,46418.8%
50 or more employees1,8162.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Child day care services by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Child day care services by state, 2023
StateEstablishmentsEmployeesPer 100k residents
California9,67089,28824.5
New York6,70284,61333.7
Texas6,24291,24019.9
Florida4,65164,64619.9
Pennsylvania3,82346,74229.2
Illinois3,13842,27324.7
Ohio2,81337,95023.7
North Carolina2,61235,73623.6
New Jersey2,46641,65026.0
Georgia2,44940,51521.9
Washington2,38622,89830.0
Massachusetts2,30932,47132.4
Michigan2,09024,36520.6
Virginia1,97727,90922.4
Wisconsin1,58819,02526.6
Oregon1,51713,33535.5
Maryland1,50520,05624.0
Minnesota1,47320,37325.4
Missouri1,46318,76823.4
Indiana1,43515,90920.7
Tennessee1,24216,83817.2
Colorado1,23916,72020.8
Oklahoma1,05512,35325.8
South Carolina1,04213,61119.0
Louisiana1,04013,40022.6
Alabama98812,16319.2
Arizona96513,79012.7
Connecticut94816,53225.8
Kentucky92512,43220.2
Iowa89513,05127.6
Mississippi8089,88427.5
Utah7457,76021.3
Nebraska7399,53436.8
Arkansas72811,70823.6
Maine6745,23648.0
Kansas5838,23019.6
Idaho5044,78625.2
Montana4883,36442.9
New Mexico4496,52121.1
New Hampshire4475,46531.7
West Virginia4075,03123.0
Nevada4005,95812.2
North Dakota3743,91547.0
Delaware3494,92833.2
District of Columbia3034,28243.1
South Dakota2804,00430.3
Rhode Island2794,03225.1
Vermont2722,78041.9
Hawaii2672,88518.5
Wyoming2452,19541.7
Alaska1731,90223.4

Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.

Largest metro areas for child day care services

Census published child care center counts for 894 metro and micropolitan areas. The 25 largest:

Top metro areas for child day care services by establishments, 2023
AreaEstablishmentsEmployees
New York, NY-NJ6,88593,402
Los Angeles, CA2,63929,345
Chicago, IL-IN2,58833,695
San Francisco, CA2,07117,110
Philadelphia, PA-NJ-DE-MD2,01127,771
Washington, DC-VA-MD-WV1,84925,319
Boston, MA-NH1,76625,930
Houston, TX1,58026,485
Dallas, TX1,57724,856
Miami, FL1,48420,344
Atlanta, GA1,47126,565
Seattle, WA1,43413,692
Minneapolis, MN-WI1,05115,709
Portland, OR-WA1,0039,221
Detroit, MI88711,013
San Diego, CA8838,611
San Jose, CA8215,879
Pittsburgh, PA7178,390
Columbus, OH70010,037
Tampa, FL69910,191
Baltimore, MD6809,697
Phoenix, AZ66410,381
St. Louis, MO-IL6609,869
Milwaukee, WI6596,265
Charlotte, NC-SC6339,210

Callata vs. per-seat pricing for child day care services in the U.S.

The average U.S. child care center has 12.7 employees, so the comparison uses a 13-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,572 less than RingCentral for a child care center in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 13-person child care center
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$259.00$3,108.00
Quo (Starter)$19.00 per user$247.00$2,964.00
Nextiva (Core)$23.00 per user$299.00$3,588.00
Ooma (Office Pro)$24.95 per user$324.35$3,892.20
Dialpad (Standard)$27.00 per user$351.00$4,212.00
RingCentral (RingEX Core)$30.00 per user$390.00$4,680.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

How Callata works for child day care services

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many child day care services are in the U.S.?

82,162 in 2023, according to Census County Business Patterns (NAICS 624410).

What does a phone system cost a 13-person child care center?

$390.00 a month on RingCentral RingEX Core or $324.35 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $259.00 a month on Callata, where $99 covers the first 5 users.

Can child day care services keep their existing number?

Yes. Porting an existing number to Callata is free.

Can an AI agent answer calls for a child care center?

Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.