Business phone system for exam preparation and tutoring services in Indiana
104 exam preparation and tutoring services operated in Indiana in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 104CBP 2023
- Employees
- 1,053mid-March 2023
- Per 100k residents
- 1.5U.S. 2.9
- State rank
- 21st of 51by count
The tutoring center industry in Indiana
The Census Bureau counted 104 exam preparation and tutoring services in Indiana in its 2023 County Business Patterns (NAICS 611691). They employed 1,053 people in mid-March and reported $19.3 million in annual payroll. That is the 21st highest count among the 51 states and DC with published figures. Exam preparation and tutoring services make up 0.07% of the 155,692 business establishments in the state.
Per 100,000 residents (2024 estimate) Indiana has 1.5 exam preparation and tutoring services, 48.0% below the national rate of 2.9. The average establishment has 10.1 employees against 11.1 nationally. Payroll per employee is $18,359, 33.8% below the U.S. figure of $27,718.
| Measure | Indiana | United States |
|---|---|---|
| Establishments | 104 | 9,820 |
| Mid-March employees | 1,053 | 108,755 |
| Annual payroll | $19,332,000 | $3,014,523,000 |
| Employees per establishment | 10.1 | 11.1 |
| Payroll per employee | $18,359 | $27,718 |
| Establishments per 100,000 residents | 1.5 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Indiana's largest markets for exam preparation and tutoring services
Census published tutoring center counts for 9 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 322 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 65% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Chicago, IL-IN | 322 | 3,637 | 3.4 |
| Cincinnati, OH-KY-IN | 62 | 496 | 2.7 |
| Indianapolis, IN | 45 | 483 | 2.1 |
| Louisville, KY-IN | 26 | 299 | 1.9 |
| Fort Wayne, IN | 11 | 134 | 2.4 |
| Evansville, IN | 5 | 33 | 1.8 |
| South Bend, IN-MI | 4 | — | 1.2 |
| Lafayette, IN | 4 | 26 | 1.7 |
| Bloomington, IN | 3 | — | 1.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at exam preparation and tutoring services in Indiana
35.9% of Indiana's exam preparation and tutoring services with employees had fewer than five people in March 2023, compared with 46.9% nationally. 60.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 37 | 35.9% | 46.9% |
| 5–9 employees | 25 | 24.3% | 20.3% |
| 10–19 employees | 24 | 23.3% | 20.0% |
| 20–49 employees | 17 | 16.5% | 10.4% |
| 50 or more employees | 0 | 0.0% | 2.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for exam preparation and tutoring services in Indiana
Tutoring centers handle enrollment calls, scheduling and parent updates, with peaks before exams and school terms. Parents call several centers when looking for help. That holds for exam preparation and tutoring services in Indiana as much as anywhere.
A few of the calls that come in to exam preparation and tutoring services in Indiana:
- The center calls a parent about a schedule change.
- A student calls to reschedule a session.
- A parent calls about SAT preparation.
After-hours calls
Parents often call in the evening after work.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 10-person tutoring center
Exam preparation and tutoring services in Indiana average 10.1 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Indiana
Indiana has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your families know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 317 | 786 | Eastern | 1947 | 463 |
| 812 | 785 | Eastern and Central | 1947 | 930 |
| 765 | 725 | Eastern | 1997 | none |
| 219 | 495 | Eastern and Central | 1948 | none |
| 260 | 444 | Eastern | 2002 | none |
| 574 | 403 | Eastern and Central | 2002 | none |
| 463 | 188 | Eastern | 2016 | 317 |
| 930 | 158 | Eastern | 2015 | 812 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for exam preparation and tutoring services in Indiana
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Indiana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many exam preparation and tutoring services are in Indiana?
104 in 2023, according to Census County Business Patterns. They employed 1,053 people in mid-March.
Which Indiana metro area has the most exam preparation and tutoring services?
Chicago, IL-IN, with 322 establishments in 2023.
What does a phone system cost a 10-person tutoring center?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Indiana number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.