CallataGuidesBusiness phone system for exam preparation and tutoring services in Durham, NC
Exam preparation and tutoring services in the Durham-Chapel Hill, NC metro area: 29 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 29CBP 2023
- Employees
- 225mid-March 2023
- Per 100k residents
- 4.7U.S. 2.9
- Rank
- 51st of 270areas by count
How many exam preparation and tutoring services are in Durham, NC?
County Business Patterns counts 29 exam preparation and tutoring services (NAICS 611691, Exam Preparation and Tutoring) in the Durham-Chapel Hill, NC metro area for 2023. They employed 225 people in mid-March and paid $4,479,000 in annual payroll. By establishment count the area is 51st out of 270 areas with published figures for exam preparation and tutoring services.
Measured against its 621,000 residents (2024 estimate), the area has 4.7 exam preparation and tutoring services per 100,000 people; the U.S. rate is 2.9, so Durham, NC is 61.9% above the national figure. The average establishment here has 7.8 employees, compared with 11.1 nationally. Payroll per employee comes to $19,907, 28.2% below the national $27,718.
| Measure | Durham, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 29 | 267 | 9,820 |
| Mid-March employees | 225 | 5,194 (moderate noise) | 108,755 |
| Annual payroll | $4,479,000 | $100,088,000 (moderate noise) | $3,014,523,000 |
| Employees per establishment | 7.8 | 19.5 | 11.1 |
| Payroll per employee | $19,907 | $19,270 | $27,718 |
| Establishments per 100,000 residents | 4.7 | 2.4 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big exam preparation and tutoring services in Durham, NC are
Of the exam preparation and tutoring services in Durham, NC that had employees in March 2023, 55.2% had fewer than five (the U.S. share is 46.9%). 72.4% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 55.2% | 46.9% |
| 5–9 employees | 5 | 17.2% | 20.3% |
| 10–19 employees | 4 | 13.8% | 20.0% |
| 20–49 employees | 4 | 13.8% | 10.4% |
| 50 or more employees | 0 | 0.0% | 2.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a tutoring center in Durham, NC has to catch
Tutoring centers handle enrollment calls, scheduling and parent updates, with peaks before exams and school terms. Parents call several centers when looking for help.
A few of the calls that come in to exam preparation and tutoring services in Durham, NC:
- A parent calls about progress.
- A parent calls about SAT preparation.
- A student calls to reschedule a session.
What exam preparation and tutoring services text about
Centers text session reminders.
Texts sent from a local business number in Durham, NC have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for an 8-person tutoring center
The average tutoring center in Durham, NC has 7.8 employees, so an 8-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a tutoring center in Durham, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for exam preparation and tutoring services in Durham, NC
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 919 has the most, with 226 of 313 exchanges (72%). A local number lets families in Durham, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 226 | Eastern | 1954 | 984 |
| 984 | 73 | Eastern | 2012 | 919 |
| 336 | 13 | Eastern | 1997 | 743 |
| 743 | 1 | Eastern | 2016 | 336 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What exam preparation and tutoring services in Durham, NC get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Durham, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many exam preparation and tutoring services are there in Durham, NC?
Census County Business Patterns counted 29 exam preparation and tutoring services in the Durham-Chapel Hill, NC metro area in 2023. They employed 225 people in mid-March.
What does a business phone system cost for an 8-person tutoring center?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a tutoring center in Durham, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984 and 336. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a tutoring center?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.