Business phone system for marinas

Marinas in the United States

County Business Patterns counted 3,739 marinas in the U.S. in 2023 (NAICS 713930, Marinas). They employed 32,549 people in mid-March and paid $1.7 billion in annual payroll. The average establishment has 8.7 employees. That is 1.1 establishments for every 100,000 residents.

Florida has the most (522), followed by New York (396), California (224), and Michigan (191). Relative to population, Rhode Island leads with 5.8 per 100,000 residents, and Arizona has the fewest at 0.2.

Why the phone matters for marinas

Marinas take calls about slips, fuel, service and storage, often from boaters on the water. Staff are frequently on the docks.

Calls marinas commonly handle:

• A boater calls about a transient slip.
• A customer calls about winter storage.
• A boater calls about service.
• The marina calls a customer about a haul-out.
• A boater calls about fuel dock hours.

Texting and after-hours calls

Marinas text service updates and slip assignments.

Boaters call evenings and weekends.

How big marinas are

54.5% of U.S. marinas with employees had fewer than five people in March 2023. 77.3% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Marinas by state

Establishment counts for the 48 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for marinas

Census published marina counts for 189 metro and micropolitan areas. The 25 largest:

Callata vs. per-seat pricing for marinas in the U.S.

The average U.S. marina has 8.7 employees, so the comparison uses a 9-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,092 less than RingCentral for a marina in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for marinas

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.