Business phone system for sports and recreation instruction
How sports and recreation instruction use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 20,916CBP 2023
- Employees
- 176,751mid-March 2023
- Avg. team
- 8.5employees per establishment
- Metro areas
- 489with published counts
Sports and recreation instruction in the United States
County Business Patterns counted 20,916 sports and recreation instruction in the U.S. in 2023 (NAICS 611620, Sports and Recreation Instruction). They employed 176,751 people in mid-March and paid $4.0 billion in annual payroll. The average establishment has 8.5 employees. That is 6.1 establishments for every 100,000 residents.
California has the most (2,872), followed by Texas (1,780), Florida (1,759), and New York (1,378). Relative to population, Colorado leads with 9.9 per 100,000 residents, and Mississippi has the fewest at 2.1.
| Measure | United States |
|---|---|
| Establishments | 20,916 |
| Mid-March employees | 176,751 |
| Annual payroll | $3,980,874,000 |
| Payroll per employee | $22,522 |
| Employees per establishment | 8.5 |
Source: Census County Business Patterns 2023.
Why the phone matters for sports and recreation instruction
Swim schools, martial arts studios and sports academies take enrollment and scheduling calls, with peaks at the start of each session. Instructors spend much of the day in classes.
Calls sports and recreation instruction commonly handle:
- A parent calls about swim lessons.
- A student calls about a belt test.
- A parent calls about a camp.
- The school calls families about a schedule change.
- A coach calls about facility time.
Texting and after-hours calls
Instructors text class reminders and closures.
Enrollment calls often come in the evening.
How big sports and recreation instruction are
58.8% of U.S. sports and recreation instruction with employees had fewer than five people in March 2023. 76.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 12,302 | 58.8% |
| 5–9 employees | 3,603 | 17.2% |
| 10–19 employees | 2,637 | 12.6% |
| 20–49 employees | 1,924 | 9.2% |
| 50 or more employees | 450 | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Sports and recreation instruction by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 2,872 | 26,592 | 7.3 |
| Texas | 1,780 | 16,891 | 5.7 |
| Florida | 1,759 | 9,431 | 7.5 |
| New York | 1,378 | 10,962 | 6.9 |
| New Jersey | 789 | 6,621 | 8.3 |
| Illinois | 754 | 6,669 | 5.9 |
| Pennsylvania | 660 | 5,425 | 5.0 |
| North Carolina | 653 | 5,243 | 5.9 |
| Massachusetts | 649 | 5,027 | 9.1 |
| Georgia | 647 | 4,708 | 5.8 |
| Washington | 646 | 5,837 | 8.1 |
| Virginia | 624 | 5,143 | 7.1 |
| Colorado | 590 | 5,105 | 9.9 |
| Arizona | 472 | 4,086 | 6.2 |
| Ohio | 463 | 4,653 | 3.9 |
| Michigan | 403 | 4,266 | 4.0 |
| Maryland | 398 | 3,528 | 6.4 |
| Minnesota | 352 | 3,442 | 6.1 |
| Wisconsin | 324 | 3,046 | 5.4 |
| Tennessee | 319 | 4,363 | 4.4 |
| Connecticut | 317 | 2,353 | 8.6 |
| Missouri | 297 | 2,895 | 4.8 |
| Indiana | 292 | 2,778 | 4.2 |
| Oregon | 288 | 2,133 | 6.7 |
| Utah | 288 | 3,396 | 8.2 |
| South Carolina | 234 | 1,581 | 4.3 |
| Nevada | 202 | 1,325 | 6.2 |
| Alabama | 201 | 1,285 | 3.9 |
| Louisiana | 196 | 1,437 | 4.3 |
| Oklahoma | 177 | 1,297 | 4.3 |
| Kentucky | 160 | 1,358 | 3.5 |
| Arkansas | 136 | 1,132 | 4.4 |
| Kansas | 136 | 1,234 | 4.6 |
| Nebraska | 136 | 1,217 | 6.8 |
| Hawaii | 134 | 810 | 9.3 |
| Idaho | 134 | 1,251 | 6.7 |
| Iowa | 122 | 1,384 | 3.8 |
| New Hampshire | 113 | 780 | 8.0 |
| Maine | 99 | 475 | 7.0 |
| Montana | 91 | 852 | 8.0 |
| Rhode Island | 91 | 420 | 8.2 |
| New Mexico | 89 | 647 | 4.2 |
| Alaska | 63 | 534 | 8.5 |
| Mississippi | 63 | 394 | 2.1 |
| Delaware | 61 | 469 | 5.8 |
| Vermont | 61 | 381 | 9.4 |
| Wyoming | 49 | 680 | 8.3 |
| North Dakota | 46 | 492 | 5.8 |
| South Dakota | 41 | 363 | 4.4 |
| West Virginia | 41 | 183 | 2.3 |
| District of Columbia | 26 | 177 | 3.7 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for sports and recreation instruction
Census published sports instruction business counts for 489 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 1,571 | 12,962 |
| Los Angeles, CA | 1,040 | 7,897 |
| Miami, FL | 639 | 2,511 |
| Chicago, IL-IN | 635 | 5,724 |
| Washington, DC-VA-MD-WV | 546 | 4,667 |
| Dallas, TX | 545 | 5,362 |
| Houston, TX | 502 | 5,008 |
| Atlanta, GA | 486 | 3,626 |
| Boston, MA-NH | 481 | 3,742 |
| San Francisco, CA | 460 | 4,566 |
| Philadelphia, PA-NJ-DE-MD | 452 | 3,743 |
| Seattle, WA | 433 | 3,683 |
| Phoenix, AZ | 360 | 3,310 |
| Denver, CO | 326 | 2,782 |
| San Diego, CA | 313 | 4,954 |
| Minneapolis, MN-WI | 279 | 3,028 |
| Tampa, FL | 269 | 1,263 |
| Orlando, FL | 248 | 1,192 |
| Riverside, CA | 247 | 1,745 |
| Austin, TX | 237 | 2,700 |
| Detroit, MI | 208 | 2,628 |
| Charlotte, NC-SC | 205 | 1,577 |
| San Jose, CA | 203 | 2,118 |
| Portland, OR-WA | 197 | 1,559 |
| Baltimore, MD | 187 | 1,823 |
Phone system pricing for an 8-person sports instruction business
The average U.S. sports instruction business has 8.5 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for sports and recreation instruction
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many sports and recreation instruction are in the U.S.?
20,916 in 2023, according to Census County Business Patterns (NAICS 611620).
What does a phone system cost an 8-person sports instruction business?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 a month on Callata, where $99 covers the first 5 users.
Can sports and recreation instruction keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a sports instruction business?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.