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Business phone system for sports and recreation instruction

How sports and recreation instruction use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.

U.S. establishments
20,916CBP 2023
Employees
176,751mid-March 2023
Avg. team
8.5employees per establishment
Metro areas
489with published counts

Sports and recreation instruction in the United States

County Business Patterns counted 20,916 sports and recreation instruction in the U.S. in 2023 (NAICS 611620, Sports and Recreation Instruction). They employed 176,751 people in mid-March and paid $4.0 billion in annual payroll. The average establishment has 8.5 employees. That is 6.1 establishments for every 100,000 residents.

California has the most (2,872), followed by Texas (1,780), Florida (1,759), and New York (1,378). Relative to population, Colorado leads with 9.9 per 100,000 residents, and Mississippi has the fewest at 2.1.

Sports and recreation instruction in the U.S., 2023
MeasureUnited States
Establishments20,916
Mid-March employees176,751
Annual payroll$3,980,874,000
Payroll per employee$22,522
Employees per establishment8.5

Source: Census County Business Patterns 2023.

Why the phone matters for sports and recreation instruction

Swim schools, martial arts studios and sports academies take enrollment and scheduling calls, with peaks at the start of each session. Instructors spend much of the day in classes.

Calls sports and recreation instruction commonly handle:

Texting and after-hours calls

Instructors text class reminders and closures.

Enrollment calls often come in the evening.

How big sports and recreation instruction are

58.8% of U.S. sports and recreation instruction with employees had fewer than five people in March 2023. 76.0% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

U.S. sports and recreation instruction by employment size, 2023
Employment sizeEstablishmentsShare
1–4 employees12,30258.8%
5–9 employees3,60317.2%
10–19 employees2,63712.6%
20–49 employees1,9249.2%
50 or more employees4502.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Sports and recreation instruction by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Sports and recreation instruction by state, 2023
StateEstablishmentsEmployeesPer 100k residents
California2,87226,5927.3
Texas1,78016,8915.7
Florida1,7599,4317.5
New York1,37810,9626.9
New Jersey7896,6218.3
Illinois7546,6695.9
Pennsylvania6605,4255.0
North Carolina6535,2435.9
Massachusetts6495,0279.1
Georgia6474,7085.8
Washington6465,8378.1
Virginia6245,1437.1
Colorado5905,1059.9
Arizona4724,0866.2
Ohio4634,6533.9
Michigan4034,2664.0
Maryland3983,5286.4
Minnesota3523,4426.1
Wisconsin3243,0465.4
Tennessee3194,3634.4
Connecticut3172,3538.6
Missouri2972,8954.8
Indiana2922,7784.2
Oregon2882,1336.7
Utah2883,3968.2
South Carolina2341,5814.3
Nevada2021,3256.2
Alabama2011,2853.9
Louisiana1961,4374.3
Oklahoma1771,2974.3
Kentucky1601,3583.5
Arkansas1361,1324.4
Kansas1361,2344.6
Nebraska1361,2176.8
Hawaii1348109.3
Idaho1341,2516.7
Iowa1221,3843.8
New Hampshire1137808.0
Maine994757.0
Montana918528.0
Rhode Island914208.2
New Mexico896474.2
Alaska635348.5
Mississippi633942.1
Delaware614695.8
Vermont613819.4
Wyoming496808.3
North Dakota464925.8
South Dakota413634.4
West Virginia411832.3
District of Columbia261773.7

Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.

Largest metro areas for sports and recreation instruction

Census published sports instruction business counts for 489 metro and micropolitan areas. The 25 largest:

Top metro areas for sports and recreation instruction by establishments, 2023
AreaEstablishmentsEmployees
New York, NY-NJ1,57112,962
Los Angeles, CA1,0407,897
Miami, FL6392,511
Chicago, IL-IN6355,724
Washington, DC-VA-MD-WV5464,667
Dallas, TX5455,362
Houston, TX5025,008
Atlanta, GA4863,626
Boston, MA-NH4813,742
San Francisco, CA4604,566
Philadelphia, PA-NJ-DE-MD4523,743
Seattle, WA4333,683
Phoenix, AZ3603,310
Denver, CO3262,782
San Diego, CA3134,954
Minneapolis, MN-WI2793,028
Tampa, FL2691,263
Orlando, FL2481,192
Riverside, CA2471,745
Austin, TX2372,700
Detroit, MI2082,628
Charlotte, NC-SC2051,577
San Jose, CA2032,118
Portland, OR-WA1971,559
Baltimore, MD1871,823

Phone system pricing for an 8-person sports instruction business

The average U.S. sports instruction business has 8.5 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for an 8-person sports instruction business
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$159.00$1,908.00
Quo (Starter)$19.00 per user$152.00$1,824.00
Nextiva (Core)$23.00 per user$184.00$2,208.00
Ooma (Office Pro)$24.95 per user$199.60$2,395.20
Dialpad (Standard)$27.00 per user$216.00$2,592.00
RingCentral (RingEX Core)$30.00 per user$240.00$2,880.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

How Callata works for sports and recreation instruction

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many sports and recreation instruction are in the U.S.?

20,916 in 2023, according to Census County Business Patterns (NAICS 611620).

What does a phone system cost an 8-person sports instruction business?

$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 a month on Callata, where $99 covers the first 5 users.

Can sports and recreation instruction keep their existing number?

Yes. Porting an existing number to Callata is free.

Can an AI agent answer calls for a sports instruction business?

Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.