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Business phone system for septic tank and related services in California

282 septic tank and related services operated in California in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
282CBP 2023
Employees
4,107mid-March 2023
Per 100k residents
0.7U.S. 1.2
State rank
2nd of 50by count

The septic service company industry in California

California had 282 septic tank and related services in 2023, according to Census County Business Patterns (NAICS 562991, Septic Tank and Related Services). They employed 4,107 people in mid-March and reported $251.4 million in annual payroll. That is the 2nd highest count among the 50 states and DC with published figures. Septic tank and related services make up 0.03% of the 1,029,689 business establishments in the state.

Per 100,000 residents (2024 estimate) California has 0.7 septic tank and related services, 40.0% below the national rate of 1.2. The average establishment has 14.6 employees against 8.1 nationally. Payroll per employee is $61,204, in line with the U.S. figure of $61,338.

Septic tank and related services: California compared with the U.S., 2023
MeasureCaliforniaUnited States
Establishments2824,054
Mid-March employees4,10732,666
Annual payroll$251,366,000$2,003,667,000
Employees per establishment14.68.1
Payroll per employee$61,204$61,338
Establishments per 100,000 residents0.71.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

California's largest markets for septic tank and related services

Census published septic service company counts for 26 metro or micropolitan areas that include part of California. The largest is Riverside, CA, with 40 establishments. Single-state metro and micropolitan areas account for 96% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Septic tank and related services by metro or micropolitan area, California, 2023
AreaEstablishmentsEmployeesPer 100k residents
Riverside, CA404410.8
Los Angeles, CA387880.3
San Diego, CA255060.8
Sacramento, CA172830.7
Santa Rosa, CA121162.5
San Francisco, CA111980.2
Fresno, CA11570.9
Bakersfield, CA112291.2
Chico, CA101154.8
Oxnard, CA9901.1
Modesto, CA9—1.6
Salinas, CA9912.1
San Luis Obispo, CA9573.2
San Jose, CA85030.4
Visalia, CA7801.4
Santa Cruz, CA6—2.3
Santa Maria, CA5611.1
El Centro, CA5372.8
Napa, CA5593.8
Yuba City, CA4262.2
Ukiah, CA4—4.5
Stockton, CA3200.4
Redding, CA3351.7
Eureka, CA3272.3
Truckee, CA3342.9

Top 25 of 26 areas by establishments. Source: Census CBP 2023.

Team sizes at septic tank and related services in California

41.3% of California's septic tank and related services with employees had fewer than five people in March 2023, compared with 58.8% nationally. 69.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Septic tank and related services in California by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees11641.3%58.8%
5–9 employees8028.5%21.3%
10–19 employees3412.1%11.3%
20–49 employees3612.8%6.3%
50 or more employees155.3%2.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for septic tank and related services in California

Septic problems are messy and urgent, and homeowners call until someone answers. Routine pumping and inspections also generate steady scheduling calls. That holds for septic tank and related services in California as much as anywhere.

A few of the calls that come in to septic tank and related services in California:

When nobody can pick up

Backups at night or on weekends are common emergency calls.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for septic tank and related services in California

Septic tank and related services in California average 14.6 employees, so the comparison uses a 15-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 15 users on RingCentral RingEX Core cost $450.00 a month and 15 on Ooma Office Pro cost $374.25. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 15-person septic service company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$299.00$3,588.00
Quo (Starter)$19.00 per user$285.00$3,420.00
Nextiva (Core)$23.00 per user$345.00$4,140.00
Ooma (Office Pro)$24.95 per user$374.25$4,491.00
Dialpad (Standard)$27.00 per user$405.00$4,860.00
RingCentral (RingEX Core)$30.00 per user$450.00$5,400.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in California

California has 41 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in California by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
408787Pacific1959669
213786Pacific1947323, 738
310786Pacific1991424
323786Pacific1998213, 738
714786Pacific1951657
805786Pacific1957820
909786Pacific1992840
415785Pacific1947628
510785Pacific1991341
559785Pacific1998357
619785Pacific1982858
707785Pacific1959369
760785Pacific1997442
916785Pacific1947279
209784Pacific1958350
530782Pacific1997837
818781Pacific1984747
949745Pacific1998none
626734Pacific1997none
650716Pacific1997none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for septic tank and related services in California

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in California, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many septic tank and related services are in California?

282 in 2023, according to Census County Business Patterns. They employed 4,107 people in mid-March.

Which California metro area has the most septic tank and related services?

Riverside, CA, with 40 establishments in 2023.

What does a phone system cost a 15-person septic service company?

$450.00 a month on RingCentral RingEX Core or $374.25 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $299.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a California number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.