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Business phone system for septic tank and related services in New York

194 septic tank and related services operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
194CBP 2023
Employees
1,470mid-March 2023
Per 100k residents
1.0U.S. 1.2
State rank
4th of 50by count

Septic tank and related services in New York by the numbers

County Business Patterns counts 194 establishments in New York classified as Septic Tank and Related Services (NAICS 562991) for 2023. They employed 1,470 people in mid-March and reported $96.2 million in annual payroll. That is the 4th highest count among the 50 states and DC with published figures. Septic tank and related services make up 0.04% of the 541,313 business establishments in the state.

Per 100,000 residents (2024 estimate) New York has 1.0 septic tank and related services, 18.1% below the national rate of 1.2. The average establishment has 7.6 employees against 8.1 nationally. Payroll per employee is $65,447, 6.7% above the U.S. figure of $61,338.

Septic tank and related services: New York compared with the U.S., 2023
MeasureNew YorkUnited States
Establishments1944,054
Mid-March employees1,47032,666
Annual payroll$96,207,000$2,003,667,000
Employees per establishment7.68.1
Payroll per employee$65,447$61,338
Establishments per 100,000 residents1.01.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where septic tank and related services in New York are concentrated

Census published septic service company counts for 12 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 130 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 40% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Septic tank and related services by metro or micropolitan area, New York, 2023
AreaEstablishmentsEmployeesPer 100k residents
New York, NY-NJ1301,8370.7
Albany, NY14—1.5
Kiryas Joel, NY13911.8
Rochester, NY111451.0
Syracuse, NY9291.4
Buffalo, NY6270.5
Utica, NY5561.7
Jamestown, NY5164.0
Monticello, NY4225.0
Olean, NY4205.3
Kingston, NY3181.6
Glens Falls, NY3—2.4

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at septic tank and related services in New York

63.9% of New York's septic tank and related services with employees had fewer than five people in March 2023, compared with 58.8% nationally. 85.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Septic tank and related services in New York by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees12463.9%58.8%
5–9 employees4221.6%21.3%
10–19 employees168.2%11.3%
20–49 employees94.6%6.3%
50 or more employees31.5%2.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for septic tank and related services in New York

Septic problems are messy and urgent, and homeowners call until someone answers. Routine pumping and inspections also generate steady scheduling calls. That holds for septic tank and related services in New York as much as anywhere.

A few of the calls that come in to septic tank and related services in New York:

When nobody can pick up

Backups at night or on weekends are common emergency calls.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for septic tank and related services in New York

Septic tank and related services in New York average 7.6 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for an 8-person septic service company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$159.00$1,908.00
Quo (Starter)$19.00 per user$152.00$1,824.00
Nextiva (Core)$23.00 per user$184.00$2,208.00
Ooma (Office Pro)$24.95 per user$199.60$2,395.20
Dialpad (Standard)$27.00 per user$216.00$2,592.00
RingCentral (RingEX Core)$30.00 per user$240.00$2,880.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in New York

New York has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in New York by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
212784Eastern1947332, 646, 917
347784Eastern1999465, 718, 917, 929
516783Eastern1951363
845783Eastern2000329
917783Eastern1992212, 332, 646, 347, 465, 718, 929
631782Eastern1999934
315781Eastern1947680
646781Eastern1999212, 332, 917
718779Eastern1984347, 465, 917, 929
518775Eastern1947838
716767Eastern1947624
929706Eastern2011347, 465, 718, 917
914704Eastern1947none
585675Eastern2001none
607548Eastern1954none
838227Eastern2017518
680210Eastern2017315
332159Eastern2017212, 646, 917
934131Eastern2016631
32969Eastern2023845

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for septic tank and related services in New York

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in New York, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many septic tank and related services are in New York?

194 in 2023, according to Census County Business Patterns. They employed 1,470 people in mid-March.

Which New York metro area has the most septic tank and related services?

New York, NY-NJ, with 130 establishments in 2023.

What does a phone system cost an 8-person septic service company?

$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a New York number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.