Business phone system for used household and office goods moving companies

Used household and office goods moving companies in the United States

County Business Patterns counted 9,436 used household and office goods moving companies in the U.S. in 2023 (NAICS 484210, Used Household and Office Goods Moving). They employed 102,745 people in mid-March and paid $4.7 billion in annual payroll. The average establishment has 10.9 employees. That is 2.8 establishments for every 100,000 residents.

California has the most (1,356), followed by Florida (832), Texas (735), and New York (643). Relative to population, Wyoming leads with 4.1 per 100,000 residents, and District of Columbia has the fewest at 0.9.

Why the phone matters for used household and office goods moving companies

Moves are booked by phone, often after several quotes, and the company that answers and quotes first has an advantage. On moving day, crews, customers and dispatch all need to stay in touch.

Calls used household and office goods moving companies commonly handle:

• A family calls for a quote on a three-bedroom move.
• A customer calls to change a moving date.
• A crew lead calls dispatch about building access.
• The company calls a customer the day before the move.
• An office manager calls about a commercial move.

Texting and after-hours calls

Movers text crew arrival times and quote confirmations.

Evening calls from people planning a move are common.

How big used household and office goods moving companies are

53.6% of U.S. used household and office goods moving companies with employees had fewer than five people in March 2023. 69.8% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

Used household and office goods moving companies by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for used household and office goods moving companies

Census published moving company counts for 364 metro and micropolitan areas. The 25 largest:

Phone system pricing for an 11-person moving company

The average U.S. moving company has 10.9 employees, so the comparison uses an 11-person team. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.

How Callata works for used household and office goods moving companies

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.