Business phone system for general freight trucking companies (local)

General freight trucking companies (local) in the United States

County Business Patterns counted 46,302 general freight trucking companies (local) in the U.S. in 2023 (NAICS 484110, General Freight Trucking, Local). They employed 284,101 people in mid-March and paid $14.7 billion in annual payroll. The average establishment has 6.1 employees. That is 13.6 establishments for every 100,000 residents.

California has the most (9,580), followed by Illinois (4,635), Florida (3,073), and Texas (2,837). Relative to population, Illinois leads with 36.5 per 100,000 residents, and District of Columbia has the fewest at 1.4.

Why the phone matters for general freight trucking companies (local)

Local freight carriers coordinate drivers, shippers and receivers throughout the day. Dispatchers need calls routed to them and drivers need to call from the road with a business number.

Calls general freight trucking companies (local) commonly handle:

• A shipper calls to book a pickup.
• A driver calls dispatch about a delay.
• A receiver calls about a delivery appointment.
• Dispatch calls a customer with an ETA.
• A broker calls about a load.

Texting and after-hours calls

Carriers text ETAs and delivery confirmations.

Early-morning and evening calls from drivers are routine.

How big general freight trucking companies (local) are

77.6% of U.S. general freight trucking companies (local) with employees had fewer than five people in March 2023. 86.6% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.

General freight trucking companies (local) by state

Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.

Largest metro areas for general freight trucking companies (local)

Census published local trucking company counts for 798 metro and micropolitan areas. The 25 largest:

What a phone system costs a local trucking company in the U.S.

The average U.S. local trucking company has 6.1 employees, so the comparison uses a 6-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 6 users on RingCentral RingEX Core cost $180.00 a month and 6 on Ooma Office Pro cost $149.70. Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for a local trucking company in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

How Callata works for general freight trucking companies (local)

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.