Business phone system for general freight trucking companies (local) in Tennessee

The local trucking company industry in Tennessee

The Census Bureau counted 541 general freight trucking companies (local) in Tennessee in its 2023 County Business Patterns (NAICS 484110). They employed 5,896 people in mid-March and reported $327.7 million in annual payroll. That is the 24th highest count among the 51 states and DC with published figures. General freight trucking companies (local) make up 0.36% of the 150,129 business establishments in the state.

Per 100,000 residents (2024 estimate) Tennessee has 7.5 general freight trucking companies (local), 45.0% below the national rate of 13.6. The average establishment has 10.9 employees against 6.1 nationally. Payroll per employee is $55,582, 7.3% above the U.S. figure of $51,807.

Tennessee's largest markets for general freight trucking companies (local)

Census published local trucking company counts for 19 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 186 establishments. Single-state metro and micropolitan areas account for 61% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at general freight trucking companies (local) in Tennessee

64.4% of Tennessee's general freight trucking companies (local) with employees had fewer than five people in March 2023, compared with 77.6% nationally. 74.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a local trucking company in Tennessee has to catch

Local freight carriers coordinate drivers, shippers and receivers throughout the day. Dispatchers need calls routed to them and drivers need to call from the road with a business number.

Calls a local trucking company in Tennessee might handle in a typical week include:

• A driver calls dispatch about a delay.
• A receiver calls about a delivery appointment.
• A shipper calls to book a pickup.

When nobody can pick up

Early-morning and evening calls from drivers are routine.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a local trucking company in Tennessee

General freight trucking companies (local) in Tennessee average 10.9 employees, so the comparison uses an 11-person team. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Tennessee

Tennessee has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your shippers know, subject to carrier inventory, or port your current number for free.

How Callata works for general freight trucking companies (local) in Tennessee

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Tennessee, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.