CallataGuides

Business phone system for fitness and recreational sports centers in Illinois

1,621 fitness and recreational sports centers operated in Illinois in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
1,621CBP 2023
Employees
32,618mid-March 2023
Per 100k residents
12.8U.S. 12.2
State rank
6th of 51by count

Fitness and recreational sports centers in Illinois by the numbers

Illinois had 1,621 fitness and recreational sports centers in 2023, according to Census County Business Patterns (NAICS 713940, Fitness and Recreational Sports Centers). They employed 32,618 people in mid-March and reported $655.9 million in annual payroll. That is the 6th highest count among the 51 states and DC with published figures. Fitness and recreational sports centers make up 0.50% of the 322,415 business establishments in the state.

Per 100,000 residents (2024 estimate) Illinois has 12.8 fitness and recreational sports centers, 4.4% above the national rate of 12.2. The average establishment has 20.1 employees against 17.0 nationally. Payroll per employee is $20,109, 5.4% above the U.S. figure of $19,070.

Fitness and recreational sports centers: Illinois compared with the U.S., 2023
MeasureIllinoisUnited States
Establishments1,62141,556
Mid-March employees32,618708,273
Annual payroll$655,917,000$13,506,603,000
Employees per establishment20.117.0
Payroll per employee$20,109$19,070
Establishments per 100,000 residents12.812.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Fitness and recreational sports centers by metro area in Illinois

Census published fitness center counts for 26 metro or micropolitan areas that include part of Illinois. The largest is Chicago, IL-IN, with 1,285 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 16% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Fitness and recreational sports centers by metro or micropolitan area, Illinois, 2023
AreaEstablishmentsEmployeesPer 100k residents
Chicago, IL-IN1,28526,52513.7
St. Louis, MO-IL4028,67214.3
Rockford, IL4990214.5
Davenport, IA-IL471,11312.3
Peoria, IL3979210.7
Springfield, IL3054214.5
Bloomington, IL2762915.7
Champaign, IL2528910.3
Ottawa, IL13—8.9
Kankakee, IL103199.4
Decatur, IL10—9.9
Quincy, IL-MO1016713.5
Danville, IL89911.3
Marion, IL6348.9
Charleston, IL6—12.9
Freeport, IL6—13.9
Centralia, IL65916.5
Paducah, KY-IL5634.9
Cape Girardeau, MO-IL5345.1
Sterling, IL4857.3
Galesburg, IL4—8.2
Mount Vernon, IL41611.1
Carbondale, IL3265.6
Effingham, IL3—6.7
Jacksonville, IL31208.0

Top 25 of 26 areas by establishments. Source: Census CBP 2023.

Team sizes at fitness and recreational sports centers in Illinois

40.7% of Illinois's fitness and recreational sports centers with employees had fewer than five people in March 2023, compared with 40.9% nationally. 57.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Fitness and recreational sports centers in Illinois by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees65940.7%40.9%
5–9 employees26516.3%18.2%
10–19 employees31019.1%19.4%
20–49 employees23914.7%13.8%
50 or more employees1489.1%7.7%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What fitness and recreational sports centers in Illinois use the phone for

Gyms and studios take calls about memberships, classes and billing. Prospective members often call before visiting.

Typical inbound and outbound calls for fitness and recreational sports centers in Illinois:

When nobody can pick up

After-hours calls are mostly membership questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a fitness center in Illinois

Fitness and recreational sports centers in Illinois average 20.1 employees, so the comparison uses a 20-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 20 users on RingCentral RingEX Core cost $600.00 a month and 20 on Ooma Office Pro cost $499.00. On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,412. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 20-person fitness center
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$399.00$4,788.00
Quo (Starter)$19.00 per user$380.00$4,560.00
Nextiva (Core)$23.00 per user$460.00$5,520.00
Ooma (Office Pro)$24.95 per user$499.00$5,988.00
Dialpad (Standard)$27.00 per user$540.00$6,480.00
RingCentral (RingEX Core)$30.00 per user$600.00$7,200.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Illinois

Illinois has 17 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your members know, subject to carrier inventory, or port your current number for free.

Area codes in Illinois by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
217786Central1947447
309786Central1957861
618786Central1947730
773786Central1996872
815786Central1947779
847786Central1996224
312784Central1947872
708784Central1989464
630782Central1996331
224594Central2002847
779351Central2007815
872276Central2009312, 773
331224Central2007630
447219Central2021217
730129Central2023618
464111Central2022708
8617Central2023309

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for fitness and recreational sports centers in Illinois

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Illinois, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many fitness and recreational sports centers are in Illinois?

1,621 in 2023, according to Census County Business Patterns. They employed 32,618 people in mid-March.

Which Illinois metro area has the most fitness and recreational sports centers?

Chicago, IL-IN, with 1,285 establishments in 2023.

What does a phone system cost a 20-person fitness center?

$600.00 a month on RingCentral RingEX Core or $499.00 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $399.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Illinois number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.