Business phone system for landscaping services in Illinois

The landscaping company industry in Illinois

Illinois had 5,034 landscaping services in 2023, according to Census County Business Patterns (NAICS 561730, Landscaping Services). They employed 23,331 people in mid-March and reported $1.6 billion in annual payroll. That is the 6th highest count among the 51 states and DC with published figures. Landscaping services make up 1.6% of the 322,415 business establishments in the state.

Per 100,000 residents (2024 estimate) Illinois has 39.6 landscaping services, 14.2% above the national rate of 34.7. The average establishment has 4.6 employees against 6.8 nationally. Payroll per employee is $69,346, 35.2% above the U.S. figure of $51,286.

Illinois's largest markets for landscaping services

Census published landscaping company counts for 33 metro or micropolitan areas that include part of Illinois. The largest is Chicago, IL-IN, with 3,803 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 18% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at landscaping services in Illinois

81.2% of Illinois's landscaping services with employees had fewer than five people in March 2023, compared with 70.6% nationally. 90.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for landscaping services in Illinois

Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer. That holds for landscaping services in Illinois as much as anywhere.

A few of the calls that come in to landscaping services in Illinois:

• A property manager calls about a commercial contract.
• A customer calls to skip a visit because of an event.
• A customer calls about spring cleanup.

After-hours calls

After-hours calls are mostly new-service requests.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 5-person landscaping company

Landscaping services in Illinois average 4.6 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Illinois

Illinois has 17 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for landscaping services in Illinois

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Illinois, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.