Business phone system for fitness and recreational sports centers in New York
2,498 fitness and recreational sports centers operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 2,498CBP 2023
- Employees
- 45,436mid-March 2023
- Per 100k residents
- 12.6U.S. 12.2
- State rank
- 4th of 51by count
How many fitness and recreational sports centers operate in New York
New York had 2,498 fitness and recreational sports centers in 2023, according to Census County Business Patterns (NAICS 713940, Fitness and Recreational Sports Centers). They employed 45,436 people in mid-March and reported $1.1 billion in annual payroll. That is the 4th highest count among the 51 states and DC with published figures. Fitness and recreational sports centers make up 0.46% of the 541,313 business establishments in the state.
Per 100,000 residents (2024 estimate) New York has 12.6 fitness and recreational sports centers, 2.9% above the national rate of 12.2. The average establishment has 18.2 employees against 17.0 nationally. Payroll per employee is $24,624, 29.1% above the U.S. figure of $19,070.
| Measure | New York | United States |
|---|---|---|
| Establishments | 2,498 | 41,556 |
| Mid-March employees | 45,436 | 708,273 |
| Annual payroll | $1,118,817,000 | $13,506,603,000 |
| Employees per establishment | 18.2 | 17.0 |
| Payroll per employee | $24,624 | $19,070 |
| Establishments per 100,000 residents | 12.6 | 12.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Fitness and recreational sports centers by metro area in New York
Census published fitness center counts for 25 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 2,847 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 30% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| New York, NY-NJ | 2,847 | 55,417 | 14.3 |
| Buffalo, NY | 169 | 2,035 | 14.6 |
| Rochester, NY | 126 | 2,219 | 11.9 |
| Albany, NY | 124 | 2,110 | 13.6 |
| Syracuse, NY | 74 | 1,501 | 11.3 |
| Kiryas Joel, NY | 73 | 1,307 | 10.3 |
| Kingston, NY | 27 | 422 | 14.8 |
| Utica, NY | 26 | 309 | 9.0 |
| Binghamton, NY | 26 | 363 | 10.7 |
| Glens Falls, NY | 15 | 219 | 12.0 |
| Ithaca, NY | 15 | — | 14.2 |
| Elmira, NY | 13 | 182 | 16.0 |
| Hudson, NY | 10 | 33 | 16.6 |
| Oneonta, NY | 8 | — | 13.2 |
| Corning, NY | 7 | — | 7.6 |
| Jamestown, NY | 6 | 118 | 4.8 |
| Watertown, NY | 6 | 135 | 5.3 |
| Auburn, NY | 5 | 153 | 6.7 |
| Batavia, NY | 5 | — | 8.7 |
| Cortland, NY | 5 | 104 | 10.9 |
| Monticello, NY | 4 | — | 5.0 |
| Plattsburgh, NY | 4 | 141 | 5.1 |
| Olean, NY | 4 | 206 | 5.3 |
| Massena, NY | 3 | — | 2.8 |
| Gloversville, NY | 3 | 75 | 5.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at fitness and recreational sports centers in New York
40.2% of New York's fitness and recreational sports centers with employees had fewer than five people in March 2023, compared with 40.9% nationally. 56.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,003 | 40.2% | 40.9% |
| 5–9 employees | 396 | 15.9% | 18.2% |
| 10–19 employees | 474 | 19.0% | 19.4% |
| 20–49 employees | 421 | 16.9% | 13.8% |
| 50 or more employees | 203 | 8.1% | 7.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What fitness and recreational sports centers in New York use the phone for
Gyms and studios take calls about memberships, classes and billing. Prospective members often call before visiting.
Calls a fitness center in New York might handle in a typical week include:
- The gym calls a member about a class change.
- A member calls to book personal training.
- A member calls about freezing a membership.
What fitness and recreational sports centers text about
Gyms text class reminders and membership notices.
Texting from a local number in New York requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a fitness center in New York
Fitness and recreational sports centers in New York average 18.2 employees, so the comparison uses an 18-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 18 users on RingCentral RingEX Core cost $540.00 a month and 18 on Ooma Office Pro cost $449.10. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,172 less than RingCentral for a fitness center in New York of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in New York
New York has 23 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a fitness center can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 212 | 784 | Eastern | 1947 | 332, 646, 917 |
| 347 | 784 | Eastern | 1999 | 465, 718, 917, 929 |
| 516 | 783 | Eastern | 1951 | 363 |
| 845 | 783 | Eastern | 2000 | 329 |
| 917 | 783 | Eastern | 1992 | 212, 332, 646, 347, 465, 718, 929 |
| 631 | 782 | Eastern | 1999 | 934 |
| 315 | 781 | Eastern | 1947 | 680 |
| 646 | 781 | Eastern | 1999 | 212, 332, 917 |
| 718 | 779 | Eastern | 1984 | 347, 465, 917, 929 |
| 518 | 775 | Eastern | 1947 | 838 |
| 716 | 767 | Eastern | 1947 | 624 |
| 929 | 706 | Eastern | 2011 | 347, 465, 718, 917 |
| 914 | 704 | Eastern | 1947 | none |
| 585 | 675 | Eastern | 2001 | none |
| 607 | 548 | Eastern | 1954 | none |
| 838 | 227 | Eastern | 2017 | 518 |
| 680 | 210 | Eastern | 2017 | 315 |
| 332 | 159 | Eastern | 2017 | 212, 646, 917 |
| 934 | 131 | Eastern | 2016 | 631 |
| 329 | 69 | Eastern | 2023 | 845 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for fitness and recreational sports centers in New York
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in New York is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many fitness and recreational sports centers are in New York?
2,498 in 2023, according to Census County Business Patterns. They employed 45,436 people in mid-March.
Which New York metro area has the most fitness and recreational sports centers?
New York, NY-NJ, with 2,847 establishments in 2023.
What does a phone system cost an 18-person fitness center?
$540.00 a month on RingCentral RingEX Core or $449.10 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $359.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a New York number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.