Business phone system for solid waste collection companies in Ohio

How many solid waste collection companies operate in Ohio

The Census Bureau counted 421 solid waste collection companies in Ohio in its 2023 County Business Patterns (NAICS 562111). They employed 8,946 people in mid-March and reported $585.6 million in annual payroll. That is the 6th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.17% of the 255,049 business establishments in the state.

Per 100,000 residents (2024 estimate) Ohio has 3.5 solid waste collection companies, 9.7% above the national rate of 3.2. The average establishment has 21.2 employees against 21.7 nationally. Payroll per employee is $65,461, 7.0% below the U.S. figure of $70,390.

Solid waste collection companies by metro area in Ohio

Census published waste collection company counts for 28 metro or micropolitan areas that include part of Ohio. The largest is Columbus, OH, with 73 establishments. Single-state metro and micropolitan areas account for 74% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Ohio

44.3% of Ohio's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 65.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a waste collection company in Ohio has to catch

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.

A few of the calls that come in to solid waste collection companies in Ohio:

• A customer calls about a billing question.
• A business calls about adding service.
• The company calls customers about a holiday schedule.

Business texting for solid waste collection companies

Haulers text schedule changes and delivery confirmations.

Texting from a local number in Ohio requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a waste collection company in Ohio

Solid waste collection companies in Ohio average 21.2 employees, so the comparison uses a 21-person team. On a per-user plan that headcount sets the bill: $523.95 a month on Ooma Office Pro or $630.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $419.00 a month for 21 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,532 less than RingCentral for a waste collection company in Ohio of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Ohio

Ohio has 15 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.

How Callata works for solid waste collection companies in Ohio

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Ohio is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.