CallataGuidesBusiness phone system for solid waste collection companies in Akron, OH
Solid waste collection companies in the Akron, OH metro area: 17 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 17CBP 2023
- Employees
- 67mid-March 2023
- Per 100k residents
- 2.4U.S. 3.2
- Rank
- 111th of 564areas by count
The waste collection company market in Akron, OH
County Business Patterns counts 17 solid waste collection companies (NAICS 562111, Solid Waste Collection) in the Akron, OH metro area for 2023. They employed 67 people in mid-March and paid $3,090,000 in annual payroll. By establishment count the area is 111th out of 564 areas with published figures for solid waste collection companies.
Measured against its 702,000 residents (2024 estimate), the area has 2.4 solid waste collection companies per 100,000 people; the U.S. rate is 3.2, so Akron, OH is 25.0% below the national figure. The average establishment here has 3.9 employees, compared with 21.7 nationally. Payroll per employee comes to $46,119, 34.5% below the national $70,390.
| Measure | Akron, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 17 | 421 | 10,982 |
| Mid-March employees | 67 (moderate noise) | 8,946 (moderate noise) | 238,764 |
| Annual payroll | $3,090,000 | $585,610,000 (moderate noise) | $16,806,608,000 |
| Employees per establishment | 3.9 | 21.2 | 21.7 |
| Payroll per employee | $46,119 | $65,461 | $70,390 |
| Establishments per 100,000 residents | 2.4 | 3.5 | 3.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at solid waste collection companies in Akron, OH
Of the solid waste collection companies in Akron, OH that had employees in March 2023, 68.8% had fewer than five (the U.S. share is 43.6%). 100.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 11 | 68.8% | 43.6% |
| 5–9 employees | 5 | 31.3% | 17.8% |
| 10–19 employees | not published | — | 14.5% |
| 20–49 employees | not published | — | 13.6% |
| 50 or more employees | 0 | 0.0% | 10.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for solid waste collection companies in Akron, OH
Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.
Typical inbound and outbound calls for solid waste collection companies in Akron, OH:
- A business calls about adding service.
- A customer calls about a missed pickup.
- A contractor calls to rent a roll-off dumpster.
Business texting for solid waste collection companies
Haulers text schedule changes and delivery confirmations.
Texts sent from a local business number in Akron, OH have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for solid waste collection companies in Akron, OH
The average waste collection company in Akron, OH has 3.9 employees, so a 4-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a waste collection company in Akron, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for solid waste collection companies in Akron, OH
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 330 has the most, with 239 of 360 exchanges (66%). A local number lets customers in Akron, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 330 | 239 | Eastern | 1996 | 234 |
| 234 | 121 | Eastern | 2000 | 330 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What solid waste collection companies in Akron, OH get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Akron, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many solid waste collection companies are there in Akron, OH?
Census County Business Patterns counted 17 solid waste collection companies in the Akron, OH metro area in 2023. They employed 67 people in mid-March.
What does a business phone system cost for a 4-person waste collection company?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a waste collection company in Akron, OH use?
Area code 330 has the most assigned exchanges among the area's named places, followed by 234. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a waste collection company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.