Business phone system for solid waste collection companies in Texas

Solid waste collection companies in Texas by the numbers

The Census Bureau counted 786 solid waste collection companies in Texas in its 2023 County Business Patterns (NAICS 562111). They employed 19,620 people in mid-March and reported $1.4 billion in annual payroll. That is the 2nd highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.12% of the 670,878 business establishments in the state.

Per 100,000 residents (2024 estimate) Texas has 2.5 solid waste collection companies, 22.2% below the national rate of 3.2. The average establishment has 25.0 employees against 21.7 nationally. Payroll per employee is $69,198, in line with the U.S. figure of $70,390.

Where solid waste collection companies in Texas are concentrated

Census published waste collection company counts for 33 metro or micropolitan areas that include part of Texas. The largest is Houston, TX, with 201 establishments. Single-state metro and micropolitan areas account for 90% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Texas

45.5% of Texas's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 62.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for solid waste collection companies in Texas

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed. That holds for solid waste collection companies in Texas as much as anywhere.

Typical inbound and outbound calls for solid waste collection companies in Texas:

• The company calls customers about a holiday schedule.
• A business calls about adding service.
• A customer calls about a missed pickup.

Texting customers

Haulers text schedule changes and delivery confirmations.

Texting from a local number in Texas requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 25-person waste collection company

Solid waste collection companies in Texas average 25.0 employees, so the comparison uses a 25-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 25 users on RingCentral RingEX Core cost $750.00 a month and 25 on Ooma Office Pro cost $623.75. Callata comes to $499.00 a month for 25 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $3,012 less than RingCentral for a waste collection company in Texas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Texas

Texas has 29 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.

How Callata works for solid waste collection companies in Texas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Texas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.