Business phone system for solid waste collection companies in New Jersey

How many solid waste collection companies operate in New Jersey

New Jersey had 313 solid waste collection companies in 2023, according to Census County Business Patterns (NAICS 562111, Solid Waste Collection). They employed 7,612 people in mid-March and reported $595.6 million in annual payroll. That is the 10th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.13% of the 237,968 business establishments in the state.

Per 100,000 residents (2024 estimate) New Jersey has 3.3 solid waste collection companies, 2.0% above the national rate of 3.2. The average establishment has 24.3 employees against 21.7 nationally. Payroll per employee is $78,249, 11.2% above the U.S. figure of $70,390.

Where solid waste collection companies in New Jersey are concentrated

Census published waste collection company counts for 6 metro or micropolitan areas that include part of New Jersey. The largest is New York, NY-NJ, with 529 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 12% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in New Jersey

36.7% of New Jersey's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 57.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for solid waste collection companies in New Jersey

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed. That holds for solid waste collection companies in New Jersey as much as anywhere.

Typical inbound and outbound calls for solid waste collection companies in New Jersey:

• A customer calls about a billing question.
• A customer calls about a missed pickup.
• A business calls about adding service.

Business texting for solid waste collection companies

Haulers text schedule changes and delivery confirmations.

Texting from a local number in New Jersey requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for solid waste collection companies in New Jersey

Solid waste collection companies in New Jersey average 24.3 employees, so the comparison uses a 24-person team. On a per-user plan that headcount sets the bill: $598.80 a month on Ooma Office Pro or $720.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $479.00 a month for 24 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,892 less than RingCentral for a waste collection company in New Jersey of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in New Jersey

New Jersey has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.

How Callata works for solid waste collection companies in New Jersey

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in New Jersey is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.