Business phone system for solid waste collection companies in Florida

How many solid waste collection companies operate in Florida

The Census Bureau counted 576 solid waste collection companies in Florida in its 2023 County Business Patterns (NAICS 562111). They employed 23,402 people in mid-March and reported $1.4 billion in annual payroll. That is the 3rd highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.09% of the 645,575 business establishments in the state.

Per 100,000 residents (2024 estimate) Florida has 2.5 solid waste collection companies, 23.7% below the national rate of 3.2. The average establishment has 40.6 employees against 21.7 nationally. Payroll per employee is $57,799, 17.9% below the U.S. figure of $70,390.

Solid waste collection companies by metro area in Florida

Census published waste collection company counts for 25 metro or micropolitan areas that include part of Florida. The largest is Miami, FL, with 137 establishments. Single-state metro and micropolitan areas account for 97% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Florida

49.2% of Florida's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 63.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What solid waste collection companies in Florida use the phone for

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.

Calls a waste collection company in Florida might handle in a typical week include:

• A contractor calls to rent a roll-off dumpster.
• The company calls customers about a holiday schedule.
• A customer calls about a missed pickup.

Texting customers

Haulers text schedule changes and delivery confirmations.

Texting from a local number in Florida requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 41-person waste collection company

Solid waste collection companies in Florida average 40.6 employees, so the comparison uses a 41-person team. On a per-user plan that headcount sets the bill: $1,022.95 a month on Ooma Office Pro or $1,230.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $819.00 a month for 41 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $4,932 less than RingCentral for a waste collection company in Florida of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Florida

Florida has 23 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.

How Callata works for solid waste collection companies in Florida

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Florida is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.