Business phone system for solid waste collection companies in Kentucky

Solid waste collection companies in Kentucky by the numbers

County Business Patterns counts 146 establishments in Kentucky classified as Solid Waste Collection (NAICS 562111) for 2023. They employed 2,755 people in mid-March and reported $183.3 million in annual payroll. That is the 27th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.15% of the 94,402 business establishments in the state.

Per 100,000 residents (2024 estimate) Kentucky has 3.2 solid waste collection companies, in line with the national rate of 3.2. The average establishment has 18.9 employees against 21.7 nationally. Payroll per employee is $66,523, 5.5% below the U.S. figure of $70,390.

Where solid waste collection companies in Kentucky are concentrated

Census published waste collection company counts for 12 metro or micropolitan areas that include part of Kentucky. The largest is Cincinnati, OH-KY-IN, with 64 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 29% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Kentucky

39.7% of Kentucky's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 56.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for solid waste collection companies in Kentucky

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed. That holds for solid waste collection companies in Kentucky as much as anywhere.

A few of the calls that come in to solid waste collection companies in Kentucky:

• A business calls about adding service.
• A contractor calls to rent a roll-off dumpster.
• A customer calls about a billing question.

Calls after closing time

After-hours calls are usually service requests for the next day.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 19-person waste collection company

Solid waste collection companies in Kentucky average 18.9 employees, so the comparison uses a 19-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 19 users on RingCentral RingEX Core cost $570.00 a month and 19 on Ooma Office Pro cost $474.05. On Callata the same 19 people cost $379.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,292. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Kentucky

Kentucky has 5 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for solid waste collection companies in Kentucky

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Kentucky, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.