CallataGuides

Business phone system for offices of real estate agents and brokers in Kentucky

1,450 offices of real estate agents and brokers operated in Kentucky in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
1,450CBP 2023
Employees
2,751mid-March 2023
Per 100k residents
31.6U.S. 48.2
State rank
30th of 51by count

How many offices of real estate agents and brokers operate in Kentucky

Kentucky had 1,450 offices of real estate agents and brokers in 2023, according to Census County Business Patterns (NAICS 531210, Offices of Real Estate Agents and Brokers). They employed 2,751 people in mid-March and reported $147.2 million in annual payroll. That is the 30th highest count among the 51 states and DC with published figures. Offices of real estate agents and brokers make up 1.5% of the 94,402 business establishments in the state.

Per 100,000 residents (2024 estimate) Kentucky has 31.6 offices of real estate agents and brokers, 34.4% below the national rate of 48.2. The average establishment has 1.9 employees against 2.4 nationally. Payroll per employee is $53,522, 32.3% below the U.S. figure of $79,090.

Offices of real estate agents and brokers: Kentucky compared with the U.S., 2023
MeasureKentuckyUnited States
Establishments1,450163,894
Mid-March employees2,751395,264
Annual payroll$147,238,000$31,261,611,000
Employees per establishment1.92.4
Payroll per employee$53,522$79,090
Establishments per 100,000 residents31.648.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where offices of real estate agents and brokers in Kentucky are concentrated

Census published real estate office counts for 22 metro or micropolitan areas that include part of Kentucky. The largest is Cincinnati, OH-KY-IN, with 801 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 40% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Offices of real estate agents and brokers by metro or micropolitan area, Kentucky, 2023
AreaEstablishmentsEmployeesPer 100k residents
Cincinnati, OH-KY-IN8011,90334.8
Louisville, KY-IN6951,33149.8
Lexington, KY29643855.5
Clarksville, TN-KY7321621.1
Bowling Green, KY4710724.1
Elizabethtown, KY47—36.7
Huntington, WV-KY-OH42—11.4
Richmond, KY429432.4
Owensboro, KY347229.9
Paducah, KY-IL265025.4
Frankfort, KY194324.6
Murray, KY182446.2
Somerset, KY16—23.9
Henderson, KY12—21.0
Danville, KY9—16.0
Pikeville, KY7147.8
Campbellsville, KY7—18.2
Corbin, KY6—4.0
Mount Sterling, KY6812.5
Glasgow, KY5—8.9
Madisonville, KY51111.1
Mayfield, KY348.1

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at offices of real estate agents and brokers in Kentucky

92.0% of Kentucky's offices of real estate agents and brokers with employees had fewer than five people in March 2023, compared with 92.2% nationally. 97.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Offices of real estate agents and brokers in Kentucky by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1,33392.0%92.2%
5–9 employees865.9%4.9%
10–19 employees211.4%1.7%
20–49 employees90.6%0.8%
50 or more employees00.0%0.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for offices of real estate agents and brokers in Kentucky

Real estate agents work on their cell phones from showings and open houses, and a missed call from a buyer can go to another agent. A business number that rings their cell, and that stays with the brokerage, keeps leads in one place. That holds for offices of real estate agents and brokers in Kentucky as much as anywhere.

Typical inbound and outbound calls for offices of real estate agents and brokers in Kentucky:

Business texting for offices of real estate agents and brokers

Agents text showing confirmations, offer updates and listing links.

Texting from a local number in Kentucky requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for offices of real estate agents and brokers in Kentucky

Offices of real estate agents and brokers in Kentucky average 1.9 employees, so the comparison uses a 2-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 2 users on RingCentral RingEX Core cost $60.00 a month and 2 on Ooma Office Pro cost $49.90. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.

At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.

Monthly list price for a 2-person real estate office
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$38.00$456.00
Nextiva (Core)$23.00 per user$46.00$552.00
Ooma (Office Pro)$24.95 per user$49.90$598.80
Dialpad (Standard)$27.00 per user$54.00$648.00
RingCentral (RingEX Core)$30.00 per user$60.00$720.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Kentucky

Kentucky has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a real estate office can hold a number in more than one of them.

Area codes in Kentucky by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
270769Eastern and Central1999364
502735Eastern1947761
606639Eastern and Central1955none
859563Eastern2000none
36472Eastern and Central2014270

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for offices of real estate agents and brokers in Kentucky

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Kentucky is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Marketing calls and texts to prospects require consent, and numbers on do-not-call lists must be respected.

Frequently asked questions

How many offices of real estate agents and brokers are in Kentucky?

1,450 in 2023, according to Census County Business Patterns. They employed 2,751 people in mid-March.

Which Kentucky metro area has the most offices of real estate agents and brokers?

Cincinnati, OH-KY-IN, with 801 establishments in 2023.

What does a phone system cost a 2-person real estate office?

$60.00 a month on RingCentral RingEX Core or $49.90 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Kentucky number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.