Business phone system for funeral homes and funeral services in Florida

How many funeral homes and funeral services operate in Florida

County Business Patterns counts 645 establishments in Florida classified as Funeral Homes and Funeral Services (NAICS 812210) for 2023. They employed 5,610 people in mid-March and reported $234.9 million in annual payroll. That is the 7th highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.10% of the 645,575 business establishments in the state.

Per 100,000 residents (2024 estimate) Florida has 2.8 funeral homes and funeral services, 38.2% below the national rate of 4.5. The average establishment has 8.7 employees against 7.1 nationally. Payroll per employee is $41,870, 4.1% below the U.S. figure of $43,650.

Funeral homes and funeral services by metro area in Florida

Census published funeral home counts for 25 metro or micropolitan areas that include part of Florida. The largest is Miami, FL, with 151 establishments. Single-state metro and micropolitan areas account for 95% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at funeral homes and funeral services in Florida

42.9% of Florida's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 71.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for funeral homes and funeral services in Florida

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone. That holds for funeral homes and funeral services in Florida as much as anywhere.

A few of the calls that come in to funeral homes and funeral services in Florida:

• The funeral home calls a family to plan arrangements.
• A hospice calls about a transfer.
• A family calls after a death at home.

Calls after closing time

Calls about a death come at any hour and must reach a staff member.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for funeral homes and funeral services in Florida

Funeral homes and funeral services in Florida average 8.7 employees, so the comparison uses a 9-person team. On a per-user plan that headcount sets the bill: $224.55 a month on Ooma Office Pro or $270.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Florida

Florida has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your families know, subject to carrier inventory, or port your current number for free.

How Callata works for funeral homes and funeral services in Florida

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Florida, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.