Business phone system for funeral homes and funeral services in Texas

How many funeral homes and funeral services operate in Texas

Texas had 982 funeral homes and funeral services in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 8,635 people in mid-March and reported $359.6 million in annual payroll. That is the 2nd highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.15% of the 670,878 business establishments in the state.

Per 100,000 residents (2024 estimate) Texas has 3.1 funeral homes and funeral services, 29.7% below the national rate of 4.5. The average establishment has 8.8 employees against 7.1 nationally. Payroll per employee is $41,641, 4.6% below the U.S. figure of $43,650.

Funeral homes and funeral services by metro area in Texas

Census published funeral home counts for 44 metro or micropolitan areas that include part of Texas. The largest is Dallas, TX, with 175 establishments. Single-state metro and micropolitan areas account for 82% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at funeral homes and funeral services in Texas

41.9% of Texas's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 71.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a funeral home in Texas has to catch

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.

Calls a funeral home in Texas might handle in a typical week include:

• The funeral home calls a family to plan arrangements.
• A hospice calls about a transfer.
• A family calls after a death at home.

Calls after closing time

Calls about a death come at any hour and must reach a staff member.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a funeral home in Texas

Funeral homes and funeral services in Texas average 8.8 employees, so the comparison uses a 9-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Texas

Texas has 29 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your families know, subject to carrier inventory, or port your current number for free.

How Callata works for funeral homes and funeral services in Texas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Texas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.