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Business phone system for automotive parts and accessories stores in California

3,558 automotive parts and accessories stores operated in California in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
3,558CBP 2023
Employees
38,423mid-March 2023
Per 100k residents
9.0U.S. 11.3
State rank
1st of 51by count

Automotive parts and accessories stores in California by the numbers

The Census Bureau counted 3,558 automotive parts and accessories stores in California in its 2023 County Business Patterns (NAICS 441310). They employed 38,423 people in mid-March and reported $1.5 billion in annual payroll. That is the 1st highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.35% of the 1,029,689 business establishments in the state.

Per 100,000 residents (2024 estimate) California has 9.0 automotive parts and accessories stores, 20.4% below the national rate of 11.3. The average establishment has 10.8 employees against 9.9 nationally. Payroll per employee is $38,828, 13.1% above the U.S. figure of $34,326.

Automotive parts and accessories stores: California compared with the U.S., 2023
MeasureCaliforniaUnited States
Establishments3,55838,567
Mid-March employees38,423380,068
Annual payroll$1,491,884,000$13,046,177,000
Employees per establishment10.89.9
Payroll per employee$38,828$34,326
Establishments per 100,000 residents9.011.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Automotive parts and accessories stores by metro area in California

Census published auto parts store counts for 35 metro or micropolitan areas that include part of California. The largest is Los Angeles, CA, with 1,142 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Automotive parts and accessories stores by metro or micropolitan area, California, 2023
AreaEstablishmentsEmployeesPer 100k residents
Los Angeles, CA1,14211,6058.8
Riverside, CA4926,49810.4
San Diego, CA2853,2488.6
San Francisco, CA2582,7785.6
Sacramento, CA2552,69510.4
Fresno, CA1501,51712.6
San Jose, CA1171,1235.9
Bakersfield, CA1071,14511.6
Oxnard, CA838509.9
Stockton, CA8381710.2
Modesto, CA7387813.1
Visalia, CA5353211.0
Salinas, CA4844111.0
Santa Rosa, CA384107.8
Santa Maria, CA363608.1
Vallejo, CA343917.5
Merced, CA293389.8
Chico, CA2726213.0
San Luis Obispo, CA243248.5
Redding, CA2225612.1
Santa Cruz, CA212128.0
El Centro, CA1925610.5
Hanford, CA1816111.6
Eureka, CA1816613.6
Yuba City, CA162418.6

Top 25 of 35 areas by establishments. Source: Census CBP 2023.

Team sizes at automotive parts and accessories stores in California

32.1% of California's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 55.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Automotive parts and accessories stores in California by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1,14132.1%27.5%
5–9 employees83323.4%30.8%
10–19 employees1,13131.8%34.2%
20–49 employees41011.5%6.7%
50 or more employees421.2%0.8%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What automotive parts and accessories stores in California use the phone for

Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.

Typical inbound and outbound calls for automotive parts and accessories stores in California:

Calls after closing time

After-hours calls are mostly availability questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for automotive parts and accessories stores in California

Automotive parts and accessories stores in California average 10.8 employees, so the comparison uses an 11-person team. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for an 11-person auto parts store
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$219.00$2,628.00
Quo (Starter)$19.00 per user$209.00$2,508.00
Nextiva (Core)$23.00 per user$253.00$3,036.00
Ooma (Office Pro)$24.95 per user$274.45$3,293.40
Dialpad (Standard)$27.00 per user$297.00$3,564.00
RingCentral (RingEX Core)$30.00 per user$330.00$3,960.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in California

California has 41 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in California by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
408787Pacific1959669
213786Pacific1947323, 738
310786Pacific1991424
323786Pacific1998213, 738
714786Pacific1951657
805786Pacific1957820
909786Pacific1992840
415785Pacific1947628
510785Pacific1991341
559785Pacific1998357
619785Pacific1982858
707785Pacific1959369
760785Pacific1997442
916785Pacific1947279
209784Pacific1958350
530782Pacific1997837
818781Pacific1984747
949745Pacific1998none
626734Pacific1997none
650716Pacific1997none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for automotive parts and accessories stores in California

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in California, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many automotive parts and accessories stores are in California?

3,558 in 2023, according to Census County Business Patterns. They employed 38,423 people in mid-March.

Which California metro area has the most automotive parts and accessories stores?

Los Angeles, CA, with 1,142 establishments in 2023.

What does a phone system cost an 11-person auto parts store?

$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a California number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.