Business phone system for automotive parts and accessories stores in California
3,558 automotive parts and accessories stores operated in California in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 3,558CBP 2023
- Employees
- 38,423mid-March 2023
- Per 100k residents
- 9.0U.S. 11.3
- State rank
- 1st of 51by count
Automotive parts and accessories stores in California by the numbers
The Census Bureau counted 3,558 automotive parts and accessories stores in California in its 2023 County Business Patterns (NAICS 441310). They employed 38,423 people in mid-March and reported $1.5 billion in annual payroll. That is the 1st highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.35% of the 1,029,689 business establishments in the state.
Per 100,000 residents (2024 estimate) California has 9.0 automotive parts and accessories stores, 20.4% below the national rate of 11.3. The average establishment has 10.8 employees against 9.9 nationally. Payroll per employee is $38,828, 13.1% above the U.S. figure of $34,326.
| Measure | California | United States |
|---|---|---|
| Establishments | 3,558 | 38,567 |
| Mid-March employees | 38,423 | 380,068 |
| Annual payroll | $1,491,884,000 | $13,046,177,000 |
| Employees per establishment | 10.8 | 9.9 |
| Payroll per employee | $38,828 | $34,326 |
| Establishments per 100,000 residents | 9.0 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Automotive parts and accessories stores by metro area in California
Census published auto parts store counts for 35 metro or micropolitan areas that include part of California. The largest is Los Angeles, CA, with 1,142 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Los Angeles, CA | 1,142 | 11,605 | 8.8 |
| Riverside, CA | 492 | 6,498 | 10.4 |
| San Diego, CA | 285 | 3,248 | 8.6 |
| San Francisco, CA | 258 | 2,778 | 5.6 |
| Sacramento, CA | 255 | 2,695 | 10.4 |
| Fresno, CA | 150 | 1,517 | 12.6 |
| San Jose, CA | 117 | 1,123 | 5.9 |
| Bakersfield, CA | 107 | 1,145 | 11.6 |
| Oxnard, CA | 83 | 850 | 9.9 |
| Stockton, CA | 83 | 817 | 10.2 |
| Modesto, CA | 73 | 878 | 13.1 |
| Visalia, CA | 53 | 532 | 11.0 |
| Salinas, CA | 48 | 441 | 11.0 |
| Santa Rosa, CA | 38 | 410 | 7.8 |
| Santa Maria, CA | 36 | 360 | 8.1 |
| Vallejo, CA | 34 | 391 | 7.5 |
| Merced, CA | 29 | 338 | 9.8 |
| Chico, CA | 27 | 262 | 13.0 |
| San Luis Obispo, CA | 24 | 324 | 8.5 |
| Redding, CA | 22 | 256 | 12.1 |
| Santa Cruz, CA | 21 | 212 | 8.0 |
| El Centro, CA | 19 | 256 | 10.5 |
| Hanford, CA | 18 | 161 | 11.6 |
| Eureka, CA | 18 | 166 | 13.6 |
| Yuba City, CA | 16 | 241 | 8.6 |
Top 25 of 35 areas by establishments. Source: Census CBP 2023.
Team sizes at automotive parts and accessories stores in California
32.1% of California's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 55.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,141 | 32.1% | 27.5% |
| 5–9 employees | 833 | 23.4% | 30.8% |
| 10–19 employees | 1,131 | 31.8% | 34.2% |
| 20–49 employees | 410 | 11.5% | 6.7% |
| 50 or more employees | 42 | 1.2% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What automotive parts and accessories stores in California use the phone for
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
Typical inbound and outbound calls for automotive parts and accessories stores in California:
- A customer calls about a special order.
- A shop calls about a delivery.
- A customer calls about a battery.
Calls after closing time
After-hours calls are mostly availability questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for automotive parts and accessories stores in California
Automotive parts and accessories stores in California average 10.8 employees, so the comparison uses an 11-person team. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in California
California has 41 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 408 | 787 | Pacific | 1959 | 669 |
| 213 | 786 | Pacific | 1947 | 323, 738 |
| 310 | 786 | Pacific | 1991 | 424 |
| 323 | 786 | Pacific | 1998 | 213, 738 |
| 714 | 786 | Pacific | 1951 | 657 |
| 805 | 786 | Pacific | 1957 | 820 |
| 909 | 786 | Pacific | 1992 | 840 |
| 415 | 785 | Pacific | 1947 | 628 |
| 510 | 785 | Pacific | 1991 | 341 |
| 559 | 785 | Pacific | 1998 | 357 |
| 619 | 785 | Pacific | 1982 | 858 |
| 707 | 785 | Pacific | 1959 | 369 |
| 760 | 785 | Pacific | 1997 | 442 |
| 916 | 785 | Pacific | 1947 | 279 |
| 209 | 784 | Pacific | 1958 | 350 |
| 530 | 782 | Pacific | 1997 | 837 |
| 818 | 781 | Pacific | 1984 | 747 |
| 949 | 745 | Pacific | 1998 | none |
| 626 | 734 | Pacific | 1997 | none |
| 650 | 716 | Pacific | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive parts and accessories stores in California
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in California, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive parts and accessories stores are in California?
3,558 in 2023, according to Census County Business Patterns. They employed 38,423 people in mid-March.
Which California metro area has the most automotive parts and accessories stores?
Los Angeles, CA, with 1,142 establishments in 2023.
What does a phone system cost an 11-person auto parts store?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a California number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.