CallataGuidesBusiness phone system for solid waste collection companies in Vermont
45 solid waste collection companies operated in Vermont in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 45CBP 2023
- Employees
- 719mid-March 2023
- Per 100k residents
- 6.9U.S. 3.2
- State rank
- 46th of 51by count
The waste collection company industry in Vermont
County Business Patterns counts 45 establishments in Vermont classified as Solid Waste Collection (NAICS 562111) for 2023. They employed 719 people in mid-March and reported $45.3 million in annual payroll. That is the 46th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.22% of the 20,841 business establishments in the state.
Per 100,000 residents (2024 estimate) Vermont has 6.9 solid waste collection companies, 114.9% above the national rate of 3.2. The average establishment has 16.0 employees against 21.7 nationally. Payroll per employee is $63,038, 10.4% below the U.S. figure of $70,390.
| Measure | Vermont | United States |
|---|---|---|
| Establishments | 45 | 10,982 |
| Mid-March employees | 719 (moderate noise) | 238,764 |
| Annual payroll | $45,324,000 (moderate noise) | $16,806,608,000 |
| Employees per establishment | 16.0 | 21.7 |
| Payroll per employee | $63,038 | $70,390 |
| Establishments per 100,000 residents | 6.9 | 3.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Solid waste collection companies by metro area in Vermont
Census published waste collection company counts for 6 metro or micropolitan areas that include part of Vermont. The largest is Lebanon, NH-VT, with 15 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 67% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Lebanon, NH-VT | 15 | 133 | 6.7 |
| Burlington, VT | 13 | 243 | 5.7 |
| Brattleboro, VT | 6 | 78 | 13.2 |
| Rutland, VT | 4 | 90 | 6.6 |
| Barre, VT | 4 | — | 6.7 |
| Bennington, VT | 3 | — | 8.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at solid waste collection companies in Vermont
35.6% of Vermont's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 66.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 35.6% | 43.6% |
| 5–9 employees | 14 | 31.1% | 17.8% |
| 10–19 employees | 4 | 8.9% | 14.5% |
| 20–49 employees | 8 | 17.8% | 13.6% |
| 50 or more employees | 3 | 6.7% | 10.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What solid waste collection companies in Vermont use the phone for
Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.
Calls a waste collection company in Vermont might handle in a typical week include:
- The company calls customers about a holiday schedule.
- A customer calls about a missed pickup.
- A business calls about adding service.
What solid waste collection companies text about
Haulers text schedule changes and delivery confirmations.
Texting from a local number in Vermont requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 16-person waste collection company
Solid waste collection companies in Vermont average 16.0 employees, so the comparison uses a 16-person team. Priced per seat, 16 users would run $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,932 less than RingCentral for a waste collection company in Vermont of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Vermont
Vermont has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 802 | 571 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for solid waste collection companies in Vermont
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Vermont is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many solid waste collection companies are in Vermont?
45 in 2023, according to Census County Business Patterns. They employed 719 people in mid-March.
Which Vermont metro area has the most solid waste collection companies?
Lebanon, NH-VT, with 15 establishments in 2023.
What does a phone system cost a 16-person waste collection company?
$480.00 a month on RingCentral RingEX Core or $399.20 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $319.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Vermont number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.