CallataGuidesBusiness phone system for limited-service restaurants in Vermont
435 limited-service restaurants operated in Vermont in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 435CBP 2023
- Employees
- 5,451mid-March 2023
- Per 100k residents
- 67.1U.S. 79.4
- State rank
- 50th of 51by count
The limited-service restaurant industry in Vermont
County Business Patterns counts 435 establishments in Vermont classified as Limited-Service Restaurants (NAICS 722513) for 2023. They employed 5,451 people in mid-March and reported $137.2 million in annual payroll. That is the 50th highest count among the 51 states and DC with published figures. Limited-service restaurants make up 2.1% of the 20,841 business establishments in the state.
Per 100,000 residents (2024 estimate) Vermont has 67.1 limited-service restaurants, 15.5% below the national rate of 79.4. The average establishment has 12.5 employees against 18.4 nationally. Payroll per employee is $25,169, 20.7% above the U.S. figure of $20,857.
| Measure | Vermont | United States |
|---|---|---|
| Establishments | 435 | 270,088 |
| Mid-March employees | 5,451 | 4,965,080 |
| Annual payroll | $137,196,000 | $103,557,315,000 |
| Employees per establishment | 12.5 | 18.4 |
| Payroll per employee | $25,169 | $20,857 |
| Establishments per 100,000 residents | 67.1 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Vermont's largest markets for limited-service restaurants
Census published limited-service restaurant counts for 6 metro or micropolitan areas that include part of Vermont. The largest is Lebanon, NH-VT, with 157 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 69% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Lebanon, NH-VT | 157 | 1,911 | 69.8 |
| Burlington, VT | 153 | 2,204 | 66.7 |
| Brattleboro, VT | 44 | 489 | 96.4 |
| Rutland, VT | 41 | 622 | 68.1 |
| Barre, VT | 37 | 501 | 61.8 |
| Bennington, VT | 26 | 298 | 70.2 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at limited-service restaurants in Vermont
32.4% of Vermont's limited-service restaurants with employees had fewer than five people in March 2023, compared with 24.3% nationally. 56.3% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 141 | 32.4% | 24.3% |
| 5–9 employees | 104 | 23.9% | 16.2% |
| 10–19 employees | 91 | 20.9% | 24.6% |
| 20–49 employees | 87 | 20.0% | 28.4% |
| 50 or more employees | 12 | 2.8% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a limited-service restaurant in Vermont has to catch
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback. That holds for limited-service restaurants in Vermont as much as anywhere.
A few of the calls that come in to limited-service restaurants in Vermont:
- A customer calls about an order mistake.
- The restaurant calls a customer about an order delay.
- A customer calls in a lunch order.
Business texting for limited-service restaurants
Restaurants text order-ready notices.
Texting from a local number in Vermont requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a limited-service restaurant in Vermont
Limited-service restaurants in Vermont average 12.5 employees, so the comparison uses a 13-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a limited-service restaurant in Vermont of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Vermont
Vermont has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a limited-service restaurant can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 802 | 571 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for limited-service restaurants in Vermont
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Vermont is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are in Vermont?
435 in 2023, according to Census County Business Patterns. They employed 5,451 people in mid-March.
Which Vermont metro area has the most limited-service restaurants?
Lebanon, NH-VT, with 157 establishments in 2023.
What does a phone system cost a 13-person limited-service restaurant?
$390.00 a month on RingCentral RingEX Core or $324.35 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $259.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Vermont number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.