Business phone system for management consulting firms
How management consulting firms use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 104,494CBP 2023
- Employees
- 869,457mid-March 2023
- Avg. team
- 8.3employees per establishment
- Metro areas
- 753with published counts
Management consulting firms in the United States
County Business Patterns counted 104,494 management consulting firms in the U.S. in 2023 (NAICS 541611, Administrative Management and General Management Consulting Services). They employed 869,457 people in mid-March and paid $105.9 billion in annual payroll. The average establishment has 8.3 employees. That is 30.7 establishments for every 100,000 residents.
California has the most (17,851), followed by Florida (11,375), Texas (9,705), and New York (6,148). Relative to population, District of Columbia leads with 131.7 per 100,000 residents, and Mississippi has the fewest at 8.8.
| Measure | United States |
|---|---|
| Establishments | 104,494 |
| Mid-March employees | 869,457 |
| Annual payroll | $105,858,919,000 |
| Payroll per employee | $121,753 |
| Employees per establishment | 8.3 |
Source: Census County Business Patterns 2023.
Why the phone matters for management consulting firms
Consultants spend much of their time with clients and away from a desk, so calls land on cell phones. A business line that rings their cell keeps personal numbers private and makes the firm look established.
Calls management consulting firms commonly handle:
- A prospective client calls after a referral.
- A client calls to move a workshop date.
- A partner calls into a client meeting from the road.
- The consultant calls a client to follow up on a proposal.
- A vendor calls about a subcontract.
Texting and after-hours calls
Consultants text meeting logistics and quick confirmations to clients.
After-hours calls are uncommon and usually not urgent.
How big management consulting firms are
83.6% of U.S. management consulting firms with employees had fewer than five people in March 2023. 90.4% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 87,328 | 83.6% |
| 5–9 employees | 7,108 | 6.8% |
| 10–19 employees | 4,311 | 4.1% |
| 20–49 employees | 3,084 | 3.0% |
| 50 or more employees | 2,663 | 2.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Management consulting firms by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 17,851 | 88,119 | 45.3 |
| Florida | 11,375 | 58,879 | 48.7 |
| Texas | 9,705 | 80,499 | 31.0 |
| New York | 6,148 | 65,663 | 30.9 |
| North Carolina | 3,887 | 24,772 | 35.2 |
| Virginia | 3,791 | 77,188 | 43.0 |
| Illinois | 3,736 | 54,063 | 29.4 |
| Colorado | 3,325 | 18,633 | 55.8 |
| Georgia | 3,281 | 29,014 | 29.3 |
| New Jersey | 2,834 | 21,592 | 29.8 |
| Pennsylvania | 2,606 | 26,406 | 19.9 |
| Arizona | 2,493 | 20,643 | 32.9 |
| Maryland | 2,466 | 34,791 | 39.4 |
| Washington | 2,300 | 23,151 | 28.9 |
| Utah | 2,118 | 8,394 | 60.5 |
| Ohio | 2,064 | 17,887 | 17.4 |
| Massachusetts | 1,893 | 30,405 | 26.5 |
| Michigan | 1,750 | 20,612 | 17.3 |
| Minnesota | 1,526 | 10,788 | 26.3 |
| Nevada | 1,478 | 5,931 | 45.2 |
| Indiana | 1,286 | 10,296 | 18.6 |
| Oklahoma | 1,094 | 7,733 | 26.7 |
| Tennessee | 1,063 | 14,403 | 14.7 |
| Missouri | 1,027 | 9,223 | 16.4 |
| Oregon | 1,013 | 5,635 | 23.7 |
| Wisconsin | 963 | 6,499 | 16.2 |
| South Carolina | 942 | 10,808 | 17.2 |
| District of Columbia | 925 | 23,247 | 131.7 |
| Louisiana | 853 | 4,893 | 18.6 |
| Connecticut | 760 | 5,673 | 20.7 |
| Alabama | 675 | 6,169 | 13.1 |
| Kansas | 666 | 5,866 | 22.4 |
| Kentucky | 652 | 4,956 | 14.2 |
| Arkansas | 559 | 3,362 | 18.1 |
| Iowa | 525 | 3,626 | 16.2 |
| Idaho | 516 | 3,866 | 25.8 |
| Wyoming | 488 | 891 | 83.0 |
| Delaware | 457 | 2,127 | 43.4 |
| Nebraska | 437 | 3,782 | 21.8 |
| Montana | 417 | 1,401 | 36.7 |
| New Mexico | 310 | 2,323 | 14.6 |
| Maine | 307 | 1,483 | 21.9 |
| New Hampshire | 303 | 2,240 | 21.5 |
| Rhode Island | 281 | 1,266 | 25.3 |
| Mississippi | 258 | 2,525 | 8.8 |
| Hawaii | 244 | 1,922 | 16.9 |
| South Dakota | 220 | 856 | 23.8 |
| Vermont | 167 | 535 | 25.8 |
| Alaska | 165 | 1,770 | 22.3 |
| West Virginia | 159 | — | 9.0 |
| North Dakota | 135 | 812 | 16.9 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for management consulting firms
Census published management consulting firm counts for 753 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| Los Angeles, CA | 8,377 | 36,309 |
| New York, NY-NJ | 7,370 | 73,655 |
| Miami, FL | 5,144 | 20,688 |
| Washington, DC-VA-MD-WV | 4,757 | 106,073 |
| Chicago, IL-IN | 3,447 | 51,128 |
| Dallas, TX | 3,337 | 28,618 |
| San Francisco, CA | 2,756 | 16,952 |
| Atlanta, GA | 2,734 | 25,558 |
| Houston, TX | 2,726 | 20,467 |
| San Diego, CA | 2,194 | 11,206 |
| Phoenix, AZ | 2,042 | 14,689 |
| Denver, CO | 1,990 | 13,279 |
| Philadelphia, PA-NJ-DE-MD | 1,864 | 17,864 |
| Boston, MA-NH | 1,656 | 28,147 |
| Tampa, FL | 1,621 | 12,530 |
| Austin, TX | 1,548 | 9,536 |
| Seattle, WA | 1,539 | 19,438 |
| Charlotte, NC-SC | 1,360 | 15,206 |
| Minneapolis, MN-WI | 1,320 | 10,002 |
| Orlando, FL | 1,299 | 7,706 |
| Las Vegas, NV | 1,162 | 4,119 |
| Baltimore, MD | 1,044 | 11,937 |
| Riverside, CA | 948 | 3,479 |
| Detroit, MI | 938 | 15,676 |
| Raleigh, NC | 927 | 6,371 |
What a phone system costs a management consulting firm in the U.S.
The average U.S. management consulting firm has 8.3 employees, so the comparison uses an 8-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for management consulting firms
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many management consulting firms are in the U.S.?
104,494 in 2023, according to Census County Business Patterns (NAICS 541611).
What does a phone system cost an 8-person management consulting firm?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 a month on Callata, where $99 covers the first 5 users.
Can management consulting firms keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a management consulting firm?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.