Business phone system for funeral homes and funeral services in Missouri
406 funeral homes and funeral services operated in Missouri in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 406CBP 2023
- Employees
- 2,784mid-March 2023
- Per 100k residents
- 6.5U.S. 4.5
- State rank
- 15th of 51by count
How many funeral homes and funeral services operate in Missouri
Missouri had 406 funeral homes and funeral services in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 2,784 people in mid-March and reported $106.2 million in annual payroll. That is the 15th highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.27% of the 151,475 business establishments in the state.
Per 100,000 residents (2024 estimate) Missouri has 6.5 funeral homes and funeral services, 45.6% above the national rate of 4.5. The average establishment has 6.9 employees against 7.1 nationally. Payroll per employee is $38,138, 12.6% below the U.S. figure of $43,650.
| Measure | Missouri | United States |
|---|---|---|
| Establishments | 406 | 15,183 |
| Mid-March employees | 2,784 | 107,566 |
| Annual payroll | $106,177,000 | $4,695,206,000 |
| Employees per establishment | 6.9 | 7.1 |
| Payroll per employee | $38,138 | $43,650 |
| Establishments per 100,000 residents | 6.5 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Funeral homes and funeral services by metro area in Missouri
Census published funeral home counts for 20 metro or micropolitan areas that include part of Missouri. The largest is St. Louis, MO-IL, with 143 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 26% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| St. Louis, MO-IL | 143 | 1,243 | 5.1 |
| Kansas City, MO-KS | 98 | 694 | 4.3 |
| Springfield, MO | 22 | 189 | 4.4 |
| Jefferson City, MO | 17 | 147 | 11.2 |
| Joplin, MO-KS | 14 | — | 6.8 |
| Cape Girardeau, MO-IL | 13 | — | 13.1 |
| Sikeston, MO | 12 | 60 | 24.1 |
| Columbia, MO | 10 | 53 | 4.6 |
| St. Joseph, MO-KS | 9 | 84 | 7.6 |
| Kennett, MO | 7 | — | 25.9 |
| Quincy, IL-MO | 6 | — | 8.1 |
| Farmington, MO | 6 | 43 | 8.9 |
| West Plains, MO | 6 | 42 | 14.7 |
| Sedalia, MO | 4 | 25 | 9.1 |
| Poplar Bluff, MO | 4 | 24 | 9.6 |
| Hannibal, MO | 4 | 35 | 10.3 |
| Marshall, MO | 4 | — | 17.1 |
| Branson, MO | 3 | 11 | 5.3 |
| Rolla, MO | 3 | — | 6.6 |
| Kirksville, MO | 3 | — | 10.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at funeral homes and funeral services in Missouri
49.5% of Missouri's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 80.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 200 | 49.5% | 49.3% |
| 5–9 employees | 124 | 30.7% | 28.5% |
| 10–19 employees | 57 | 14.1% | 16.6% |
| 20–49 employees | 23 | 5.7% | 5.0% |
| 50 or more employees | 0 | 0.0% | 0.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a funeral home in Missouri has to catch
Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone. That holds for funeral homes and funeral services in Missouri as much as anywhere.
Calls a funeral home in Missouri might handle in a typical week include:
- A florist calls about a delivery.
- A hospice calls about a transfer.
- A family calls after a death at home.
After-hours calls
Calls about a death come at any hour and must reach a staff member.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a funeral home in Missouri
Funeral homes and funeral services in Missouri average 6.9 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Missouri
Missouri has 9 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your families know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 573 | 786 | Central | 1996 | 235 |
| 816 | 785 | Central | 1947 | 975 |
| 314 | 783 | Central | 1947 | 557 |
| 417 | 711 | Central | 1950 | none |
| 660 | 516 | Central | 1997 | none |
| 636 | 435 | Central | 1999 | none |
| 557 | 83 | Central | 2022 | 314 |
| 235 | 41 | Central | 2024 | 573 |
| 975 | 28 | Central | 2023 | 816 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for funeral homes and funeral services in Missouri
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Missouri, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many funeral homes and funeral services are in Missouri?
406 in 2023, according to Census County Business Patterns. They employed 2,784 people in mid-March.
Which Missouri metro area has the most funeral homes and funeral services?
St. Louis, MO-IL, with 143 establishments in 2023.
What does a phone system cost a 7-person funeral home?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Missouri number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.