Business phone system for nonresidential property managers in Illinois

How many nonresidential property managers operate in Illinois

Illinois had 606 nonresidential property managers in 2023, according to Census County Business Patterns (NAICS 531312, Nonresidential Property Managers). They employed 7,349 people in mid-March and reported $674.8 million in annual payroll. That is the 5th highest count among the 51 states and DC with published figures. Nonresidential property managers make up 0.19% of the 322,415 business establishments in the state.

Per 100,000 residents (2024 estimate) Illinois has 4.8 nonresidential property managers, 10.3% below the national rate of 5.3. The average establishment has 12.1 employees against 9.5 nationally. Payroll per employee is $91,823, 2.3% above the U.S. figure of $89,718.

Nonresidential property managers by metro area in Illinois

Census published commercial property management company counts for 11 metro or micropolitan areas that include part of Illinois. The largest is Chicago, IL-IN, with 550 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 7.9% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at nonresidential property managers in Illinois

64.0% of Illinois's nonresidential property managers with employees had fewer than five people in March 2023, compared with 65.8% nationally. 79.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a commercial property management company in Illinois has to catch

Commercial property managers coordinate tenants, building engineers and vendors across one or several buildings. Tenants expect quick answers about access, HVAC and maintenance during business hours. That holds for nonresidential property managers in Illinois as much as anywhere.

A few of the calls that come in to nonresidential property managers in Illinois:

• A vendor calls to schedule work in a common area.
• The manager calls tenants about planned maintenance.
• A prospective tenant's broker calls about vacancy.

Business texting for nonresidential property managers

Managers text tenants about planned shutdowns and access changes.

Texting from a local number in Illinois requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a commercial property management company in Illinois

Nonresidential property managers in Illinois average 12.1 employees, so the comparison uses a 12-person team. Priced per seat, 12 users would run $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,452 less than RingCentral for a commercial property management company in Illinois of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Illinois

Illinois has 17 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a commercial property management company can hold a number in more than one of them.

How Callata works for nonresidential property managers in Illinois

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Illinois is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.