Business phone system for nonresidential property managers in Pennsylvania

How many nonresidential property managers operate in Pennsylvania

Pennsylvania had 559 nonresidential property managers in 2023, according to Census County Business Patterns (NAICS 531312, Nonresidential Property Managers). They employed 5,896 people in mid-March and reported $537.2 million in annual payroll. That is the 7th highest count among the 51 states and DC with published figures. Nonresidential property managers make up 0.18% of the 307,065 business establishments in the state.

Per 100,000 residents (2024 estimate) Pennsylvania has 4.3 nonresidential property managers, 19.5% below the national rate of 5.3. The average establishment has 10.5 employees against 9.5 nationally. Payroll per employee is $91,111, in line with the U.S. figure of $89,718.

Nonresidential property managers by metro area in Pennsylvania

Census published commercial property management company counts for 16 metro or micropolitan areas that include part of Pennsylvania. The largest is Philadelphia, PA-NJ-DE-MD, with 327 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 50% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at nonresidential property managers in Pennsylvania

60.7% of Pennsylvania's nonresidential property managers with employees had fewer than five people in March 2023, compared with 65.8% nationally. 78.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a commercial property management company in Pennsylvania has to catch

Commercial property managers coordinate tenants, building engineers and vendors across one or several buildings. Tenants expect quick answers about access, HVAC and maintenance during business hours. That holds for nonresidential property managers in Pennsylvania as much as anywhere.

Calls a commercial property management company in Pennsylvania might handle in a typical week include:

• A tenant calls about HVAC in a suite.
• A prospective tenant's broker calls about vacancy.
• The manager calls tenants about planned maintenance.

Calls after closing time

Building emergencies need an after-hours path to an on-call engineer.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for an 11-person commercial property management company

Nonresidential property managers in Pennsylvania average 10.5 employees, so the comparison uses an 11-person team. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Pennsylvania

Pennsylvania has 15 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your tenants and owners know, subject to carrier inventory, or port your current number for free.

How Callata works for nonresidential property managers in Pennsylvania

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Pennsylvania, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.