Urban Honolulu, HI business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Urban Honolulu, HI metro area.
- Population
- 999,0002024 est.
- Establishments
- 20,890CBP 2023
- Counties
- 1
- Area codes
- 0
Urban Honolulu, HI at a glance
The Urban Honolulu, HI metro area covers 1 county in Hawaii and had 999,000 residents in July 2024, down 1.7% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 56th of the 925 metro and micropolitan areas and 65th by business establishments.
| County | Population (2024) |
|---|---|
| Honolulu County, HI | 998,747 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Urban Honolulu, HI's business base
County Business Patterns counted 20,890 establishments in the area in 2023, employing 331,937 people in mid-March with $20.3 billion in annual payroll. That is an average of 15.9 employees per establishment. 52.7% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (2,635), accommodation and food services (2,626), and health care and social assistance (2,570).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 2,635 | 41,618 | $1,681,968,000 |
| Accommodation and Food Services (72) | 2,626 | 56,544 | $2,149,211,000 |
| Health Care and Social Assistance (62) | 2,570 | 53,346 | $4,052,503,000 |
| Professional, Scientific, and Technical Services (54) | 2,379 | 18,780 | $1,602,092,000 |
| Other Services (except Public Administration) (81) | 2,347 | 17,060 | $717,773,000 |
| Construction (23) | 1,725 | 22,756 | $2,048,443,000 |
| Real Estate and Rental and Leasing (53) | 1,243 | 8,065 | $553,546,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 1,087 | 19,107 | $860,964,000 |
| Finance and Insurance (52) | 1,033 | 16,664 | $1,489,017,000 |
| Wholesale Trade (42) | 996 | 12,964 | $925,856,000 |
| Transportation and Warehousing (48) | 517 | 21,978 | $1,486,665,000 |
| Manufacturing (31) | 433 | 7,342 | $397,542,000 |
| Educational Services (61) | 385 | 14,378 | $685,264,000 |
| Information (51) | 350 | 5,545 | $454,772,000 |
| Arts, Entertainment, and Recreation (71) | 287 | 6,688 | $221,002,000 |
| Management of Companies and Enterprises (55) | 189 | 6,360 | $671,078,000 |
| Utilities (22) | 29 | 2,523 | $312,468,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 25 | 43 | $1,495,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 6 | 134 | $10,502,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Urban Honolulu, HI's businesses compare
Urban Honolulu, HI has 20.9 business establishments per 1,000 residents, 14.9% below the U.S. figure of 24.6. Establishments average 15.9 employees against 16.7 nationally, and payroll per employee is $61,232 (10.4% below the U.S. $68,342). 52.7% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.7% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 11,006 | 52.7% | 55.5% |
| 5–9 employees | 3,874 | 18.5% | 17.5% |
| 10–19 employees | 2,778 | 13.3% | 12.5% |
| 20–49 employees | 2,037 | 9.8% | 9.1% |
| 50 or more employees | 1,195 | 5.7% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Urban Honolulu, HI
Of the 141 industries these guides cover, 137 have a published Census count in Urban Honolulu, HI. The largest are limited-service restaurants (1,027), full-service restaurants (797), and physician practices (662). Relative to population, gift, novelty and souvenir stores are the most over-represented: 16.9 per 100,000 residents against 5.6 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes for Urban Honolulu, HI
None of the NANPA rate centers in this area could be matched to a Census place name, so this page cannot say which codes dominate locally. The table lists every area code in Hawaii, with each code's statewide assignment counts; the area code pages list the rate centers each one serves. Callata includes up to 3 local numbers, and porting a number you already use is free.
| Area code | State | Assigned codes | Rate centers | Time zone |
|---|---|---|---|---|
| 808 | HI | 693 | 7 | — |
Source: NANPA, files dated 10/01/2026.
Phone costs for a typical Urban Honolulu, HI business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Urban Honolulu, HI, 16 users on RingCentral RingEX Core come to $480.00 a month and on Ooma Office Pro $399.20, at month-to-month list prices checked September 28, 2026. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Urban Honolulu, HI
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Urban Honolulu, HI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many businesses are in the Urban Honolulu, HI area?
20,890 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Urban Honolulu, HI?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 16-person team that is $319.00 a month. The same team on Ooma Office Pro lists at $399.20 a month (checked September 28, 2026).