Kapaa, HI business phone guide

The Kapaa, HI area

The Kapaa, HI micropolitan area covers 1 county in Hawaii and had 73,840 residents in July 2024, up 0.7% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 475th of the 925 metro and micropolitan areas and 388th by business establishments.

Businesses in Kapaa, HI

County Business Patterns counted 2,281 establishments in the area in 2023, employing 27,099 people in mid-March with $1.4 billion in annual payroll. That is an average of 11.9 employees per establishment. 55.3% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (356), accommodation and food services (310), and construction (252).

Business density and team size in Kapaa, HI

Kapaa, HI has 30.9 business establishments per 1,000 residents, 25.7% above the U.S. figure of 24.6. Establishments average 11.9 employees against 16.7 nationally, and payroll per employee is $51,587 (24.5% below the U.S. $68,342). 55.3% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.0% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.

Small-business industries in Kapaa, HI

Of the 141 industries these guides cover, 87 have a published Census count in Kapaa, HI. The largest are limited-service restaurants (91), full-service restaurants (86), and landscaping services (58). Relative to population, passenger car rental agencies are the most over-represented: 32.5 per 100,000 residents against 2.8 nationally.

Area codes for Kapaa, HI

None of the NANPA rate centers in this area could be matched to a Census place name, so this page cannot say which codes dominate locally. The table lists every area code in Hawaii, with each code's statewide assignment counts; the area code pages list the rate centers each one serves. Callata includes up to 3 local numbers, and porting a number you already use is free.

Phone costs for a typical Kapaa, HI business

A 12-person team is the benchmark here, the rounded average establishment size in Kapaa, HI. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $360.00 a month and Ooma Office Pro $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.

Callata in Kapaa, HI

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Kapaa, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.