CallataGuidesBusiness phone system for physical, occupational and speech therapy clinics in Urban Honolulu, HI
Physical, occupational and speech therapy clinics in the Urban Honolulu, HI metro area: 124 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 124CBP 2023
- Employees
- 869mid-March 2023
- Per 100k residents
- 12.4U.S. 15.3
- Rank
- 72nd of 827areas by count
Physical, occupational and speech therapy clinics in Urban Honolulu, HI by the numbers
The Census Bureau's 2023 County Business Patterns lists 124 establishments classified as Offices of Physical, Occupational and Speech Therapists, and Audiologists (NAICS 621340) in the Urban Honolulu, HI metro area. They employed 869 people in mid-March and paid $45.9 million in annual payroll. By establishment count the area is 72nd out of 827 areas with published figures for physical, occupational and speech therapy clinics.
Measured against its 999,000 residents (2024 estimate), the area has 12.4 physical, occupational and speech therapy clinics per 100,000 people; the U.S. rate is 15.3, so Urban Honolulu, HI is 18.9% below the national figure. The average establishment here has 7.0 employees, compared with 9.0 nationally. Payroll per employee comes to $52,771, 7.5% above the national $49,067.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 124 | 188 | 52,058 |
| Mid-March employees | 869 (moderate noise) | 1,219 (moderate noise) | 466,903 |
| Annual payroll | $45,858,000 (moderate noise) | $64,502,000 (moderate noise) | $22,909,546,000 |
| Employees per establishment | 7.0 | 6.5 | 9.0 |
| Payroll per employee | $52,771 | $52,914 | $49,067 |
| Establishments per 100,000 residents | 12.4 | 13.0 | 15.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: physical, occupational and speech therapy clinics in Urban Honolulu, HI
Of the physical, occupational and speech therapy clinics in Urban Honolulu, HI that had employees in March 2023, 46.8% had fewer than five (the U.S. share is 56.8%). 74.2% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 58 | 46.8% | 56.8% |
| 5–9 employees | 34 | 27.4% | 21.4% |
| 10–19 employees | 22 | 17.7% | 14.0% |
| 20–49 employees | 10 | 8.1% | 6.0% |
| 50 or more employees | 0 | 0.0% | 1.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What physical, occupational and speech therapy clinics in Urban Honolulu, HI use the phone for
Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress.
Calls a physical therapy clinic in Urban Honolulu, HI might handle in a typical week include:
- The clinic calls patients to fill a cancelled slot.
- A patient calls with a new referral after surgery.
- A patient calls to reschedule several visits around travel.
Texting patients
Reminder texts and quick reschedule replies help keep a full schedule full.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for physical, occupational and speech therapy clinics in Urban Honolulu, HI
The average physical therapy clinic in Urban Honolulu, HI has 7.0 employees, so a 7-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a physical therapy clinic in Urban Honolulu, HI of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Setting up Callata for a physical therapy clinic in Urban Honolulu, HI
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Urban Honolulu, HI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many physical, occupational and speech therapy clinics are there in Urban Honolulu, HI?
Census County Business Patterns counted 124 physical, occupational and speech therapy clinics in the Urban Honolulu, HI metro area in 2023. They employed 869 people in mid-March.
What does a business phone system cost for a 7-person physical therapy clinic?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
Can an AI receptionist answer calls for a physical therapy clinic?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.