Business phone system for solid waste collection companies in Minnesota

The waste collection company industry in Minnesota

County Business Patterns counts 279 establishments in Minnesota classified as Solid Waste Collection (NAICS 562111) for 2023. They employed 4,470 people in mid-March and reported $322.2 million in annual payroll. That is the 12th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.18% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 4.8 solid waste collection companies, 49.2% above the national rate of 3.2. The average establishment has 16.0 employees against 21.7 nationally. Payroll per employee is $72,091, 2.4% above the U.S. figure of $70,390.

Minnesota's largest markets for solid waste collection companies

Census published waste collection company counts for 19 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 131 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 22% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Minnesota

47.0% of Minnesota's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 61.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a waste collection company in Minnesota has to catch

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed. That holds for solid waste collection companies in Minnesota as much as anywhere.

Calls a waste collection company in Minnesota might handle in a typical week include:

• A business calls about adding service.
• A contractor calls to rent a roll-off dumpster.
• A customer calls about a missed pickup.

Calls after closing time

After-hours calls are usually service requests for the next day.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a waste collection company in Minnesota

Solid waste collection companies in Minnesota average 16.0 employees, so the comparison uses a 16-person team. On a per-user plan that headcount sets the bill: $399.20 a month on Ooma Office Pro or $480.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 16 people cost $319.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,932. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for solid waste collection companies in Minnesota

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Minnesota, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.