Business phone system for tire dealers
How tire dealers use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 20,250CBP 2023
- Employees
- 170,169mid-March 2023
- Avg. team
- 8.4employees per establishment
- Metro areas
- 744with published counts
Tire dealers in the United States
County Business Patterns counted 20,250 tire dealers in the U.S. in 2023 (NAICS 441320, Tire Dealers). They employed 170,169 people in mid-March and paid $9.1 billion in annual payroll. The average establishment has 8.4 employees. That is 6.0 establishments for every 100,000 residents.
California has the most (2,305), followed by Texas (1,823), Florida (1,543), and North Carolina (812). Relative to population, Wyoming leads with 12.1 per 100,000 residents, and District of Columbia has the fewest at 0.9.
| Measure | United States |
|---|---|
| Establishments | 20,250 |
| Mid-March employees | 170,169 |
| Annual payroll | $9,072,745,000 |
| Payroll per employee | $53,316 |
| Employees per establishment | 8.4 |
Source: Census County Business Patterns 2023.
Why the phone matters for tire dealers
Tire shops get calls about stock, prices and installation times, and drivers with a flat want help right away. Quick answers win the sale.
Calls tire dealers commonly handle:
- A driver calls with a flat tire.
- A customer calls to check whether a size is in stock.
- A customer calls to book an installation.
- The shop calls a customer when tires arrive.
- A fleet calls about tire service.
Texting and after-hours calls
Shops text tire-arrival and ready-for-pickup notices.
After-hours calls are often about flats and next-day service.
How big tire dealers are
31.2% of U.S. tire dealers with employees had fewer than five people in March 2023. 67.9% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 6,315 | 31.2% |
| 5–9 employees | 7,434 | 36.7% |
| 10–19 employees | 5,213 | 25.7% |
| 20–49 employees | 1,221 | 6.0% |
| 50 or more employees | 67 | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Tire dealers by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| California | 2,305 | 17,705 | 5.8 |
| Texas | 1,823 | 16,721 | 5.8 |
| Florida | 1,543 | 10,112 | 6.6 |
| North Carolina | 812 | 6,557 | 7.4 |
| Ohio | 764 | 6,316 | 6.4 |
| Georgia | 756 | 5,661 | 6.8 |
| New York | 741 | 5,054 | 3.7 |
| Pennsylvania | 700 | 5,414 | 5.4 |
| Illinois | 599 | 5,155 | 4.7 |
| Michigan | 536 | 5,377 | 5.3 |
| Virginia | 501 | 4,150 | 5.7 |
| Missouri | 475 | 3,720 | 7.6 |
| Tennessee | 464 | 4,107 | 6.4 |
| Washington | 449 | 4,732 | 5.6 |
| Louisiana | 435 | 2,860 | 9.5 |
| New Jersey | 425 | 2,934 | 4.5 |
| Arizona | 415 | 4,396 | 5.5 |
| Alabama | 412 | 3,159 | 8.0 |
| Indiana | 385 | 4,348 | 5.6 |
| South Carolina | 385 | 3,191 | 7.0 |
| Colorado | 381 | 3,863 | 6.4 |
| Massachusetts | 295 | 2,123 | 4.1 |
| Kentucky | 294 | 2,445 | 6.4 |
| Oklahoma | 291 | 2,131 | 7.1 |
| Maryland | 289 | 2,356 | 4.6 |
| Mississippi | 274 | 1,882 | 9.3 |
| Arkansas | 261 | 2,042 | 8.5 |
| Kansas | 260 | 2,091 | 8.8 |
| Oregon | 260 | 3,481 | 6.1 |
| Iowa | 256 | 2,155 | 7.9 |
| Minnesota | 254 | 2,347 | 4.4 |
| Utah | 245 | 3,146 | 7.0 |
| Wisconsin | 241 | 2,166 | 4.0 |
| Nevada | 169 | 1,737 | 5.2 |
| Idaho | 167 | 2,479 | 8.3 |
| Nebraska | 166 | 1,254 | 8.3 |
| Connecticut | 162 | — | 4.4 |
| New Mexico | 153 | 1,571 | 7.2 |
| West Virginia | 125 | 939 | 7.1 |
| Montana | 123 | 1,204 | 10.8 |
| Maine | 117 | 928 | 8.3 |
| New Hampshire | 111 | 805 | 7.9 |
| North Dakota | 76 | 757 | 9.5 |
| Wyoming | 71 | 793 | 12.1 |
| South Dakota | 67 | 864 | 7.2 |
| Rhode Island | 50 | 319 | 4.5 |
| Delaware | 49 | 370 | 4.7 |
| Hawaii | 47 | 466 | 3.3 |
| Vermont | 40 | 266 | 6.2 |
| Alaska | 25 | — | 3.4 |
| District of Columbia | 6 | 50 | 0.9 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for tire dealers
Census published tire shop counts for 744 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 665 | 4,082 |
| Los Angeles, CA | 600 | 3,954 |
| Dallas, TX | 452 | 4,014 |
| Miami, FL | 438 | 2,431 |
| Chicago, IL-IN | 404 | 3,733 |
| Atlanta, GA | 399 | 3,168 |
| Houston, TX | 369 | 3,708 |
| Riverside, CA | 345 | 2,578 |
| Phoenix, AZ | 265 | 2,764 |
| Washington, DC-VA-MD-WV | 251 | 2,061 |
| Philadelphia, PA-NJ-DE-MD | 242 | 1,812 |
| Detroit, MI | 226 | 2,147 |
| San Francisco, CA | 217 | 1,824 |
| Boston, MA-NH | 208 | — |
| Orlando, FL | 203 | 1,461 |
| Tampa, FL | 201 | 1,372 |
| Seattle, WA | 198 | 1,925 |
| Denver, CO | 193 | 2,008 |
| Charlotte, NC-SC | 191 | 1,605 |
| San Diego, CA | 188 | 1,627 |
| Sacramento, CA | 180 | 1,443 |
| St. Louis, MO-IL | 160 | 1,278 |
| Pittsburgh, PA | 157 | 1,259 |
| Baltimore, MD | 145 | 1,047 |
| Minneapolis, MN-WI | 143 | 1,375 |
What a phone system costs a tire shop in the U.S.
The average U.S. tire shop has 8.4 employees, so the comparison uses an 8-person team. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a tire shop in the U.S. of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for tire dealers
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Texting from a local number requires carrier registration (10DLC), a one-time $49 fee. Porting an existing number is free.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many tire dealers are in the U.S.?
20,250 in 2023, according to Census County Business Patterns (NAICS 441320).
What does a phone system cost an 8-person tire shop?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 a month on Callata, where $99 covers the first 5 users.
Can tire dealers keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a tire shop?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.