CallataGuidesBusiness phone system for tire dealers in Springfield, MA
Tire dealers in the Springfield, MA metro area: 25 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 25CBP 2023
- Employees
- 193mid-March 2023
- Per 100k residents
- 5.4U.S. 6.0
- Rank
- 149th of 744areas by count
How many tire dealers are in Springfield, MA?
County Business Patterns counts 25 tire dealers (NAICS 441320, Tire Dealers) in the Springfield, MA metro area for 2023. Together they reported 193 mid-March employees and $10.9 million of payroll for the year. That ranks 149th of the 744 metro and micropolitan areas where Census published a count for this industry.
With 464,000 residents in the Census 2024 estimate, that is 5.4 tire dealers per 100,000 people, 9.5% below the national rate of 6.0. Establishments average 7.7 employees, 8.1% below the U.S. average of 8.4. Payroll per employee comes to $56,363, 5.7% above the national $53,316.
| Measure | Springfield, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 25 | 295 | 20,250 |
| Mid-March employees | 193 | 2,123 (moderate noise) | 170,169 |
| Annual payroll | $10,878,000 | $125,043,000 (moderate noise) | $9,072,745,000 |
| Employees per establishment | 7.7 | 7.2 | 8.4 |
| Payroll per employee | $56,363 | $58,899 | $53,316 |
| Establishments per 100,000 residents | 5.4 | 4.1 | 6.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: tire dealers in Springfield, MA
Of the tire dealers in Springfield, MA that had employees in March 2023, 37.5% had fewer than five (the U.S. share is 31.2%). 75.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 37.5% | 31.2% |
| 5–9 employees | 9 | 37.5% | 36.7% |
| 10–19 employees | 6 | 25.0% | 25.7% |
| 20–49 employees | not published | — | 6.0% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for tire dealers in Springfield, MA
Tire shops get calls about stock, prices and installation times, and drivers with a flat want help right away. Quick answers win the sale.
A few of the calls that come in to tire dealers in Springfield, MA:
- The shop calls a customer when tires arrive.
- A fleet calls about tire service.
- A customer calls to check whether a size is in stock.
When nobody can pick up
After-hours calls are often about flats and next-day service.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
What a phone system costs a tire shop in Springfield, MA
The average tire shop in Springfield, MA has 7.7 employees, so an 8-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Springfield, MA
The exchanges in the area's named cities and towns are all in area code 413 (283 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 413 | 283 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a tire shop in Springfield, MA
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Springfield, MA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many tire dealers are there in Springfield, MA?
Census County Business Patterns counted 25 tire dealers in the Springfield, MA metro area in 2023. They employed 193 people in mid-March.
What does a business phone system cost for an 8-person tire shop?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a tire shop in Springfield, MA use?
Area code 413 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a tire shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.