Business phone system for beer, wine and liquor stores in Indiana

How many beer, wine and liquor stores operate in Indiana

Indiana had 880 beer, wine and liquor stores in 2023, according to Census County Business Patterns (NAICS 445310, Beer, Wine, and Liquor Stores). They employed 5,165 people in mid-March and reported $116.7 million in annual payroll. That is the 14th highest count among the 51 states and DC with published figures. Beer, wine and liquor stores make up 0.57% of the 155,692 business establishments in the state.

Per 100,000 residents (2024 estimate) Indiana has 12.7 beer, wine and liquor stores, 18.6% above the national rate of 10.7. The average establishment has 5.9 employees against 5.3 nationally. Payroll per employee is $22,590, 19.7% below the U.S. figure of $28,143.

Beer, wine and liquor stores by metro area in Indiana

Census published liquor store counts for 37 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 1,173 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 71% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at beer, wine and liquor stores in Indiana

45.5% of Indiana's beer, wine and liquor stores with employees had fewer than five people in March 2023, compared with 61.7% nationally. 85.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What beer, wine and liquor stores in Indiana use the phone for

Liquor stores field calls about stock, special orders and event quantities. Calls from event planners and restaurants are often time-sensitive.

Typical inbound and outbound calls for beer, wine and liquor stores in Indiana:

• The store calls a customer when an order arrives.
• An event planner calls about a large order.
• A customer calls about hours.

When nobody can pick up

After-hours calls are mostly stock and hours questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a liquor store in Indiana

Beer, wine and liquor stores in Indiana average 5.9 employees, so the comparison uses a 6-person team. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Indiana

Indiana has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for beer, wine and liquor stores in Indiana

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Indiana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.