Business phone system for beer, wine and liquor stores in Pennsylvania

How many beer, wine and liquor stores operate in Pennsylvania

County Business Patterns counts 1,810 establishments in Pennsylvania classified as Beer, Wine, and Liquor Stores (NAICS 445310) for 2023. They employed 11,535 people in mid-March and reported $306.3 million in annual payroll. That is the 4th highest count among the 51 states and DC with published figures. Beer, wine and liquor stores make up 0.59% of the 307,065 business establishments in the state.

Per 100,000 residents (2024 estimate) Pennsylvania has 13.8 beer, wine and liquor stores, 29.2% above the national rate of 10.7. The average establishment has 6.4 employees against 5.3 nationally. Payroll per employee is $26,555, 5.6% below the U.S. figure of $28,143.

Beer, wine and liquor stores by metro area in Pennsylvania

Census published liquor store counts for 36 metro or micropolitan areas that include part of Pennsylvania. The largest is Philadelphia, PA-NJ-DE-MD, with 860 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 64% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at beer, wine and liquor stores in Pennsylvania

46.3% of Pennsylvania's beer, wine and liquor stores with employees had fewer than five people in March 2023, compared with 61.7% nationally. 77.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for beer, wine and liquor stores in Pennsylvania

Liquor stores field calls about stock, special orders and event quantities. Calls from event planners and restaurants are often time-sensitive. That holds for beer, wine and liquor stores in Pennsylvania as much as anywhere.

A few of the calls that come in to beer, wine and liquor stores in Pennsylvania:

• The store calls a customer when an order arrives.
• An event planner calls about a large order.
• A customer calls about a special order.

Calls after closing time

After-hours calls are mostly stock and hours questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a liquor store in Pennsylvania

Beer, wine and liquor stores in Pennsylvania average 6.4 employees, so the comparison uses a 6-person team. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Pennsylvania

Pennsylvania has 15 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for beer, wine and liquor stores in Pennsylvania

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Pennsylvania, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.