Business phone system for landscaping services in Massachusetts

How many landscaping services operate in Massachusetts

The Census Bureau counted 4,555 landscaping services in Massachusetts in its 2023 County Business Patterns (NAICS 561730). They employed 18,649 people in mid-March and reported $1.4 billion in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Landscaping services make up 2.5% of the 183,767 business establishments in the state.

Per 100,000 residents (2024 estimate) Massachusetts has 63.8 landscaping services, 84.0% above the national rate of 34.7. The average establishment has 4.1 employees against 6.8 nationally. Payroll per employee is $74,736, 45.7% above the U.S. figure of $51,286.

Landscaping services by metro area in Massachusetts

Census published landscaping company counts for 10 metro or micropolitan areas that include part of Massachusetts. The largest is Boston, MA-NH, with 2,876 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 37% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at landscaping services in Massachusetts

79.6% of Massachusetts's landscaping services with employees had fewer than five people in March 2023, compared with 70.6% nationally. 90.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What landscaping services in Massachusetts use the phone for

Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.

Calls a landscaping company in Massachusetts might handle in a typical week include:

• The company calls customers about a rain delay.
• A customer calls to skip a visit because of an event.
• A customer calls about spring cleanup.

What landscaping services text about

Landscapers text service-day reminders and weather delays.

Texting from a local number in Massachusetts requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a landscaping company in Massachusetts

Landscaping services in Massachusetts average 4.1 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $252 less than RingCentral for a landscaping company in Massachusetts of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Massachusetts

Massachusetts has 9 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a landscaping company can hold a number in more than one of them.

How Callata works for landscaping services in Massachusetts

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Massachusetts is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.