CallataGuidesBusiness phone system for landscaping services in Springfield, MA
Landscaping services in the Springfield, MA metro area: 217 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 217CBP 2023
- Employees
- 686mid-March 2023
- Per 100k residents
- 46.8U.S. 34.7
- Rank
- 102nd of 892areas by count
The landscaping company market in Springfield, MA
County Business Patterns counts 217 landscaping services (NAICS 561730, Landscaping Services) in the Springfield, MA metro area for 2023. They employed 686 people in mid-March and paid $52.4 million in annual payroll. By establishment count the area is 102nd out of 892 areas with published figures for landscaping services.
Measured against its 464,000 residents (2024 estimate), the area has 46.8 landscaping services per 100,000 people; the U.S. rate is 34.7, so Springfield, MA is 34.8% above the national figure. The average establishment here has 3.2 employees, compared with 6.8 nationally. Payroll per employee comes to $76,433, 49.0% above the national $51,286.
| Measure | Springfield, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 217 | 4,555 | 117,969 |
| Mid-March employees | 686 | 18,649 | 802,899 |
| Annual payroll | $52,433,000 | $1,393,756,000 | $41,177,464,000 |
| Employees per establishment | 3.2 | 4.1 | 6.8 |
| Payroll per employee | $76,433 | $74,736 | $51,286 |
| Establishments per 100,000 residents | 46.8 | 63.8 | 34.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: landscaping services in Springfield, MA
Of the landscaping services in Springfield, MA that had employees in March 2023, 86.4% had fewer than five (the U.S. share is 70.6%). 95.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 185 | 86.4% | 70.6% |
| 5–9 employees | 19 | 8.9% | 14.4% |
| 10–19 employees | 7 | 3.3% | 8.0% |
| 20–49 employees | 3 | 1.4% | 4.9% |
| 50 or more employees | 0 | 0.0% | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a landscaping company in Springfield, MA has to catch
Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.
A few of the calls that come in to landscaping services in Springfield, MA:
- The company calls customers about a rain delay.
- A customer calls to skip a visit because of an event.
- A property manager calls about a commercial contract.
Texting customers
Landscapers text service-day reminders and weather delays.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 3-person landscaping company
The average landscaping company in Springfield, MA has 3.2 employees, so a 3-person team is a reasonable benchmark. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Springfield, MA
The exchanges in the area's named cities and towns are all in area code 413 (283 exchanges in NANPA's file). A local number lets customers in Springfield, MA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 413 | 283 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for landscaping services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Springfield, MA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many landscaping services are there in Springfield, MA?
Census County Business Patterns counted 217 landscaping services in the Springfield, MA metro area in 2023. They employed 686 people in mid-March.
What does a business phone system cost for a 3-person landscaping company?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a landscaping company in Springfield, MA use?
Area code 413 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a landscaping company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.