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Business phone system for fitness and recreational sports centers in New York, NY-NJ

Fitness and recreational sports centers in the New York-Newark-Jersey City, NY-NJ metro area: 2,847 establishments in 2023, the local area codes, and what phone service costs a 19-person team.

Establishments
2,847CBP 2023
Employees
55,417mid-March 2023
Per 100k residents
14.3U.S. 12.2
Rank
1st of 764areas by count

How many fitness and recreational sports centers are in New York, NY-NJ?

There were 2,847 fitness and recreational sports centers in the New York-Newark-Jersey City, NY-NJ metro area in 2023, according to Census County Business Patterns (NAICS 713940, Fitness and Recreational Sports Centers). They employed 55,417 people in mid-March and paid $1.4 billion in annual payroll. By establishment count the area is 1st out of 764 areas with published figures for fitness and recreational sports centers.

Measured against its 19.9 million residents (2024 estimate), the area has 14.3 fitness and recreational sports centers per 100,000 people; the U.S. rate is 12.2, so New York, NY-NJ is 16.9% above the national figure. The average establishment here has 19.5 employees, compared with 17.0 nationally. Payroll per employee comes to $24,756, 29.8% above the national $19,070.

Fitness and recreational sports centers: New York, NY-NJ compared with New York and the U.S., 2023
MeasureNew York, NY-NJNew YorkUnited States
Establishments2,8472,49841,556
Mid-March employees55,41745,436708,273
Annual payroll$1,371,926,000$1,118,817,000$13,506,603,000
Employees per establishment19.518.217.0
Payroll per employee$24,756$24,624$19,070
Establishments per 100,000 residents14.312.612.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

How big fitness and recreational sports centers in New York, NY-NJ are

Of the fitness and recreational sports centers in New York, NY-NJ that had employees in March 2023, 38.6% had fewer than five (the U.S. share is 40.9%). 54.2% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.

Fitness and recreational sports centers in New York, NY-NJ by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1,09838.6%40.9%
5–9 employees44415.6%18.2%
10–19 employees55819.6%19.4%
20–49 employees51418.1%13.8%
50 or more employees2318.1%7.7%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What fitness and recreational sports centers in New York, NY-NJ use the phone for

Gyms and studios take calls about memberships, classes and billing. Prospective members often call before visiting.

Calls a fitness center in New York, NY-NJ might handle in a typical week include:

What fitness and recreational sports centers text about

Gyms text class reminders and membership notices.

Texts sent from a local business number in New York, NY-NJ have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.

What a phone system costs a fitness center in New York, NY-NJ

The average fitness center in New York, NY-NJ has 19.5 employees, so a 19-person team is a reasonable benchmark. Priced per seat, 19 users would run $570.00 a month on RingCentral RingEX Core and $474.05 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $379.00 a month for 19 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,292 less than RingCentral for a fitness center in New York, NY-NJ of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 19-person fitness center
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$379.00$4,548.00
Quo (Starter)$19.00 per user$361.00$4,332.00
Nextiva (Core)$23.00 per user$437.00$5,244.00
Ooma (Office Pro)$24.95 per user$474.05$5,688.60
Dialpad (Standard)$27.00 per user$513.00$6,156.00
RingCentral (RingEX Core)$30.00 per user$570.00$6,840.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Getting a local number in New York, NY-NJ

NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 201 has the most, with 761 of 3,908 exchanges (19%). A local number lets members in New York, NY-NJ call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.

Area codes in the New York, NY-NJ area by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
201761Eastern1947551
732742Eastern1997848
973643Eastern1997862
908536Eastern1990none
631341Eastern1999934
862320Eastern2001973
551296Eastern2001201
848269Eastern2001732

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for fitness and recreational sports centers

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in New York, NY-NJ is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many fitness and recreational sports centers are there in New York, NY-NJ?

Census County Business Patterns counted 2,847 fitness and recreational sports centers in the New York-Newark-Jersey City, NY-NJ metro area in 2023. They employed 55,417 people in mid-March.

What does a business phone system cost for a 19-person fitness center?

At month-to-month list prices checked September 28, 2026, 19 users cost $570.00 a month on RingCentral RingEX Core and $474.05 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $379.00.

What area code should a fitness center in New York, NY-NJ use?

Area code 201 has the most assigned exchanges among the area's named places, followed by 732 and 973. If you already have a local number, you can port it to Callata for free.

Can an AI receptionist answer calls for a fitness center?

Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.