CallataGuidesBusiness phone system for nonresidential property managers in Lancaster, PA
Nonresidential property managers in the Lancaster, PA metro area: 27 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 27CBP 2023
- Employees
- 303mid-March 2023
- Per 100k residents
- 4.8U.S. 5.3
- Rank
- 93rd of 401areas by count
Nonresidential property managers in Lancaster, PA by the numbers
There were 27 nonresidential property managers in the Lancaster, PA metro area in 2023, according to Census County Business Patterns (NAICS 531312, Nonresidential Property Managers). They employed 303 people in mid-March and paid $21.6 million in annual payroll. By establishment count the area is 93rd out of 401 areas with published figures for nonresidential property managers.
Measured against its 563,000 residents (2024 estimate), the area has 4.8 nonresidential property managers per 100,000 people; the U.S. rate is 5.3, so Lancaster, PA is 9.8% below the national figure. The average establishment here has 11.2 employees, compared with 9.5 nationally. Payroll per employee comes to $71,287, 20.5% below the national $89,718.
| Measure | Lancaster, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 27 | 559 | 18,068 |
| Mid-March employees | 303 (moderate noise) | 5,896 | 170,788 |
| Annual payroll | $21,600,000 (moderate noise) | $537,191,000 | $15,322,741,000 |
| Employees per establishment | 11.2 | 10.5 | 9.5 |
| Payroll per employee | $71,287 | $91,111 | $89,718 |
| Establishments per 100,000 residents | 4.8 | 4.3 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big nonresidential property managers in Lancaster, PA are
Of the nonresidential property managers in Lancaster, PA that had employees in March 2023, 72.7% had fewer than five (the U.S. share is 65.8%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 72.7% | 65.8% |
| 5–9 employees | 6 | 27.3% | 16.5% |
| 10–19 employees | not published | — | 9.3% |
| 20–49 employees | not published | — | 5.4% |
| 50 or more employees | 0 | 0.0% | 3.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a commercial property management company in Lancaster, PA has to catch
Commercial property managers coordinate tenants, building engineers and vendors across one or several buildings. Tenants expect quick answers about access, HVAC and maintenance during business hours. That holds for nonresidential property managers in Lancaster, PA as much as anywhere.
A few of the calls that come in to nonresidential property managers in Lancaster, PA:
- A vendor calls to schedule work in a common area.
- The manager calls tenants about planned maintenance.
- A prospective tenant's broker calls about vacancy.
Texting tenants and owners
Managers text tenants about planned shutdowns and access changes.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs a commercial property management company in Lancaster, PA
The average commercial property management company in Lancaster, PA has 11.2 employees, so an 11-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a commercial property management company in Lancaster, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Lancaster, PA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 717 has the most, with 162 of 214 exchanges (76%). A local number lets tenants and owners in Lancaster, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 717 | 162 | Eastern | 1947 | 223 |
| 223 | 52 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for nonresidential property managers
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Lancaster, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many nonresidential property managers are there in Lancaster, PA?
Census County Business Patterns counted 27 nonresidential property managers in the Lancaster, PA metro area in 2023. They employed 303 people in mid-March.
What does a business phone system cost for an 11-person commercial property management company?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a commercial property management company in Lancaster, PA use?
Area code 717 has the most assigned exchanges among the area's named places, followed by 223. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a commercial property management company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.