Kingsport, TN-VA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Kingsport-Bristol, TN-VA metro area.
- Population
- 314,0002024 est.
- Establishments
- 6,020CBP 2023
- Counties
- 5
- Area codes
- 2
About the Kingsport-Bristol, TN-VA metro area
The Kingsport-Bristol, TN-VA metro area covers 5 counties in Tennessee and Virginia and had 314,000 residents in July 2024, up 2.0% since April 2020. The U.S. population grew 2.6% over the same period. Sullivan County, TN is the most populous, with 163,000 people. By population it ranks 167th of the 925 metro and micropolitan areas and 200th by business establishments.
| County | Population (2024) |
|---|---|
| Sullivan County, TN | 162,703 |
| Hawkins County, TN | 59,371 |
| Washington County, VA | 54,098 |
| Scott County, VA | 21,388 |
| Bristol city, VA | 16,316 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Kingsport, TN-VA
County Business Patterns counted 6,020 establishments in the area in 2023, employing 101,022 people in mid-March with $5.5 billion in annual payroll. That is an average of 16.8 employees per establishment. 48.5% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (1,114), health care and social assistance (778), and other services (except public administration) (686).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 1,114 | 15,636 | $514,417,000 |
| Health Care and Social Assistance (62) | 778 | 16,247 | $1,100,038,000 |
| Other Services (except Public Administration) (81) | 686 | 5,418 | $212,279,000 |
| Accommodation and Food Services (72) | 639 | 13,284 | $295,428,000 |
| Construction (23) | 491 | 5,507 | $340,420,000 |
| Professional, Scientific, and Technical Services (54) | 423 | 2,341 | $145,560,000 |
| Finance and Insurance (52) | 390 | 2,839 | $198,710,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 285 | 3,695 | $143,569,000 |
| Manufacturing (31) | 271 | 22,283 | $1,754,502,000 |
| Wholesale Trade (42) | 233 | 2,804 | $187,546,000 |
| Real Estate and Rental and Leasing (53) | 225 | 1,003 | $44,716,000 |
| Transportation and Warehousing (48) | 188 | 4,169 | $213,089,000 |
| Arts, Entertainment, and Recreation (71) | 101 | 882 | $29,172,000 |
| Information (51) | 76 | 1,353 | $71,902,000 |
| Educational Services (61) | 49 | 1,551 (high noise) | $44,172,000 |
| Management of Companies and Enterprises (55) | 25 | 1,473 | $165,666,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 15 | 64 | $2,224,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 14 | 208 | $15,941,000 |
| Utilities (22) | 13 | 261 | $24,527,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Kingsport, TN-VA compared with the U.S.
Kingsport, TN-VA has 19.2 business establishments per 1,000 residents, 22.0% below the U.S. figure of 24.6. Establishments average 16.8 employees against 16.7 nationally, and payroll per employee is $54,483 (20.3% below the U.S. $68,342). 48.5% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.5% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 2,919 | 48.5% | 55.5% |
| 5–9 employees | 1,220 | 20.3% | 17.5% |
| 10–19 employees | 884 | 14.7% | 12.5% |
| 20–49 employees | 666 | 11.1% | 9.1% |
| 50 or more employees | 331 | 5.5% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Kingsport, TN-VA
Of the 141 industries these guides cover, 121 have a published Census count in Kingsport, TN-VA. The largest are limited-service restaurants (264), physician practices (237), and full-service restaurants (214). Relative to population, medical laboratories are the most over-represented: 14.3 per 100,000 residents against 4.9 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 264 | 5,978 | 22.6 |
| Physician practices | 237 | 3,923 | 16.6 |
| Full-service restaurants | 214 | 4,349 | 20.3 |
| Law offices | 112 | 435 | 3.9 |
| Insurance agencies and brokerages | 107 | 405 | 3.8 |
| Dental offices | 84 | 831 | 9.9 |
| Landscaping services | 83 | 621 | 7.5 |
| Residential remodelers | 80 | 368 | 4.6 |
| General automotive repair shops | 66 | 259 | 3.9 |
| Pharmacies and drug stores | 63 | 991 | 15.7 |
| Plumbing, heating and air-conditioning contractors | 63 | 709 | 11.3 |
| Automotive parts and accessories stores | 56 | 487 | 8.7 |
| Electrical contractors | 55 | 1,156 | 21.0 |
| Hotels and motels | 52 | 943 | 18.1 |
| Site preparation contractors | 51 | 632 | 12.4 |
| Offices of real estate agents and brokers | 49 | 85 | 1.7 |
| Used car dealers | 47 | 299 | 6.4 |
| Medical laboratories | 45 | 244 | 5.4 |
| Janitorial services | 44 | 539 | 12.3 |
| Supermarkets and grocery stores | 42 | 2,849 | 67.8 |
| Child day care services | 39 | 546 | 14.0 |
| New single-family housing construction contractors | 37 | 147 | 4.0 |
| Veterinary clinics | 36 | 433 | 12.0 |
| Beauty salons | 34 | 116 | 3.4 |
| All other specialty trade contractors | 32 | 194 | 6.1 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Kingsport, TN-VA area
The area's named cities and towns have 162 NANPA-assigned exchanges across 2 area codes; 423 has the most (64%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
Local numbers by city
Pages for 10 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Kingsport, TN | 57,109 | 423 | 32 |
| Bristol, TN | 27,867 | 423 | 38 |
| Bristol, VA | 16,316 | 276 | 16 |
| Abingdon, VA | 8,316 | 276 | 25 |
| Church Hill, TN | 7,310 | 423 | 4 |
| Rogersville, TN | 4,720 | 423 | 12 |
| Gate City, VA | 2,019 | 276 | 6 |
| Surgoinsville, TN | 1,930 | 423 | 4 |
| Bluff City, TN | 1,838 | 423 | 5 |
| Glade Spring, VA | 1,368 | 276 | 2 |
Phone costs for a typical Kingsport, TN-VA business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Kingsport, TN-VA, 17 users on RingCentral RingEX Core come to $510.00 a month and on Ooma Office Pro $424.15, at month-to-month list prices checked September 28, 2026. On Callata the same 17 people cost $339.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Kingsport, TN-VA
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Kingsport, TN-VA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Kingsport, TN-VA?
423 and 276, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Kingsport, TN-VA area?
6,020 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Kingsport, TN-VA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 17-person team that is $339.00 a month. The same team on Ooma Office Pro lists at $424.15 a month (checked September 28, 2026).