CallataGuidesBusiness phone system for hotels and motels in Kingsport, TN-VA
Hotels and motels in the Kingsport-Bristol, TN-VA metro area: 52 establishments in 2023, the local area codes, and what phone service costs an 18-person team.
- Establishments
- 52CBP 2023
- Employees
- 943mid-March 2023
- Per 100k residents
- 16.6U.S. 16.4
- Rank
- 193rd of 917areas by count
Hotels and motels in Kingsport, TN-VA by the numbers
There were 52 hotels and motels in the Kingsport-Bristol, TN-VA metro area in 2023, according to Census County Business Patterns (NAICS 721110, Hotels (except Casino Hotels) and Motels). They employed 943 people in mid-March and paid $26.2 million in annual payroll. By establishment count the area is 193rd out of 917 areas with published figures for hotels and motels.
Measured against its 314,000 residents (2024 estimate), the area has 16.6 hotels and motels per 100,000 people; the U.S. rate is 16.4, so Kingsport, TN-VA is in line with the national figure. The average establishment here has 18.1 employees, compared with 26.8 nationally. Payroll per employee comes to $27,775, 29.5% below the national $39,374.
| Measure | Kingsport, TN-VA | Tennessee | United States |
|---|---|---|---|
| Establishments | 52 | 1,454 | 55,895 |
| Mid-March employees | 943 | 33,348 | 1,497,840 |
| Annual payroll | $26,192,000 | $1,215,618,000 | $58,976,358,000 |
| Employees per establishment | 18.1 | 22.9 | 26.8 |
| Payroll per employee | $27,775 | $36,453 | $39,374 |
| Establishments per 100,000 residents | 16.6 | 20.1 | 16.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: hotels and motels in Kingsport, TN-VA
Of the hotels and motels in Kingsport, TN-VA that had employees in March 2023, 33.3% had fewer than five (the U.S. share is 30.9%). 47.1% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 33.3% | 30.9% |
| 5–9 employees | 7 | 13.7% | 14.9% |
| 10–19 employees | 11 | 21.6% | 21.7% |
| 20–49 employees | 13 | 25.5% | 23.1% |
| 50 or more employees | 3 | 5.9% | 9.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a hotel in Kingsport, TN-VA has to catch
Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere.
A few of the calls that come in to hotels and motels in Kingsport, TN-VA:
- A guest calls the front desk for extra towels.
- A traveler calls to ask about availability this weekend.
- The hotel calls a guest to confirm a late arrival.
Business texting for hotels and motels
Hotels text check-in details and guest service updates.
Texts sent from a local business number in Kingsport, TN-VA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a hotel in Kingsport, TN-VA
The average hotel in Kingsport, TN-VA has 18.1 employees, so an 18-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 18 users on RingCentral RingEX Core cost $540.00 a month and 18 on Ooma Office Pro cost $449.10. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,172 less than RingCentral for a hotel in Kingsport, TN-VA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Kingsport, TN-VA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 423 has the most, with 104 of 162 exchanges (64%). A local number lets guests in Kingsport, TN-VA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 423 | 104 | Eastern and Central | 1995 | 729 |
| 276 | 58 | Eastern | 2001 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for hotels and motels
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Kingsport, TN-VA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many hotels and motels are there in Kingsport, TN-VA?
Census County Business Patterns counted 52 hotels and motels in the Kingsport-Bristol, TN-VA metro area in 2023. They employed 943 people in mid-March.
What does a business phone system cost for an 18-person hotel?
At month-to-month list prices checked September 28, 2026, 18 users cost $540.00 a month on RingCentral RingEX Core and $449.10 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $359.00.
What area code should a hotel in Kingsport, TN-VA use?
Area code 423 has the most assigned exchanges among the area's named places, followed by 276. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a hotel?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.